Company: Rootstock Software, San Ramon, CA
Nomination Submitted by: V2 Communications
Company Description: Rootstock Software provides the #1 Manufacturing ERP on the Salesforce Platform. Rootstock Cloud ERP enables manufacturers, distributors, and supply chain organizations to turbocharge their operations in today’s dynamic, post-pandemic world.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: Cloud Enterprise Resource Planning (ERP) Solution
 Nomination Title: Rootstock's Manufacturing Cloud ERP
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
Written Answers
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
Rootstock Software, a recognized leader in the Manufacturing Cloud ERP space, launched three new updates within the past year:
SPRING ’23 RELEASE
On May 2, 2023, Rootstock Software announced the launch of Enterprise Insights, the new analytics solution within its Spring ’23 Release. This analytics solution is designed to provide manufacturers with a complete view of their business so they can chart a course toward profitability, efficiency, and value throughout their operations. In addition to this new analytics product, Rootstock’s Spring ’23 Release also includes enhancements to its Financial Management module and a boosted Lightning experience.
Enterprise Insights is built on the Rootstock data foundation, which enables it to connect to products like Salesforce Commerce Cloud, Manufacturing Cloud, and Service Cloud. Enterprise Insights can then consolidate data from ERP, CRM, and other connected solutions. Enterprise Insights consists of five modules enabling manufacturers to analyze key areas:
- Sales Analytics empowers manufacturers to identify trends and understand where sales teams should focus to improve revenue and results. Leaders can use metrics to set goals, improve processes, assess profitability by product or region, and drive decisions on where to invest future resources.
- Spend Analytics helps manufacturers track spending trends, improve supplier sourcing, and ultimately reduce costs in the procurement process. Since this module compiles data from across the Procure-to-Pay process, manufacturers gain visibility to streamline inefficiencies, improve contracting terms, and enhance supplier collaboration.
- Inventory Analytics provides insights to help manufacturers improve inventory performance. Due to ever-changing market conditions, they need to be able to quickly adjust to market fluctuations. This module gives them the power to track products through the supply chain journey—from the purchase of raw materials to final sales. Using this information, manufacturers can minimize the risk of stockouts, backorders, excess inventory, and shrinkage, as well as reduce average costs per unit. Such improvements can lead to higher customer satisfaction and improved profitability.
- Manufacturing Analytics provides insights to help manufacturers optimize their shop floor performance. They can view dashboards on production, scrap rates, lead times, and other metrics to help them drive toward continuous improvement.
- Financial Analytics provides manufacturers with increased visibility into their assets, liabilities, income and expenses. These insights help leaders monitor revenue and costs and make more informed business decisions.
The press release for the Spring ’23 release can be found here: https://www.rootstock.com/press-releases/rootstock-software-announces-enterprise-insights-business-intelligence-for-manufacturing/
QUICKSTART IMPLEMENTATION
On January 11, 2024, Rootstock announced the launch of its QuickStart Implementation for Manufacturers, which is specifically designed for mid-sized manufacturers and is tailored to meet the unique needs and constraints of manufacturers with annual revenues over $15 million. To ensure a quality deployment, the QuickStart setup is based on Rootstock’s implementation best practices and in-depth manufacturing experience. The approach utilizes pre-configured settings, templates, and a user-friendly wizard, which greatly streamlines the go-live process. With Rootstock’s QuickStart Implementation, smaller manufacturers will be able to experience a huge leap forward from typical implementation timelines, saving them time and money —a crucial factor for manufacturers of this size with limited resources.
The press release for the QuickStart Implementation can be found here: https://www.rootstock.com/press-releases/rootstock-software-launches-new-quickstart-implementation-for-mid-size-manufacturers/
WINTER ’24 RELEASE
On January 30, 2024, Rootstock announced its Winter Release, which delivers significant enhancements to Rootstock Financials and other product updates. The update to Rootstock ERP’s financials module offers modern manufacturers a more connected, efficient, and insightful approach to financial management as part of their broader Signal Chain strategy—this type of approach brings functional areas together on one platform, eliminating silos and disjointed sharing of information.
With these enhancements, a manufacturer’s finance team and other executive leaders can better focus on improving revenue, cost allocation, and year-over-year performance. In addition, updates to the user experience deliver “quality of life” improvements for Rootstock Financial users.
The Winter Release of Rootstock Financials represents a significant step forward in connected Manufacturing ERP capabilities, as it not only streamlines and enhances financial processes but also shares and exchanges data within a manufacturer’s Signal Chain. The Winter Release with enhanced Rootstock Financials includes:
- Improved grid components that enhance data visibility and user experience for increased productivity and efficiency.
- Advancements in the purchase order (PO) and accounts payable (AP) matching process to avoid overpayments and allow users to be 30% more efficient.
- Streamlined processing of open items in accounts payable to improve cash flow management and reduce processing time by 70%.
- An updated and improved payable transactions process that offers a streamlined user experience with the ability to modify multiple transactions and payment terms simultaneously.
- A new Salesforce Lightning page for accounts payable (AP) users that processes payments more efficiently, reducing user steps and clicks by 50%.
- Consolidation of cash receipts and quick pay options that provide a clearer view of a manufacturer’s cash position and streamline related receipt scenarios by up to 60%.
- A more efficient financial closing process, including automation of routine tasks and real-time data for more reliable financial reporting.
- A new connection to Plaid that provides secure access to bank transactions and ensures up-to-date financial data for improved decision-making.
The press release for the Winter ’24 release can be found here: https://www.rootstock.com/press-releases/rootstock-software-enhances-erp-financial-management-capabilities-winter-release/
LAUNCH OF AIRS
On March 27, 2024, Rootstock announced the launch of AIRS. Short for “Artificial Intelligence (AI) from Rootstock (RS),” this revolutionary AI-based solution designed to transform manufacturing decisions was unveiled at the Rooted-In Manufacturing Conference in New Orleans. AIRS marks a significant leap forward in harnessing data from the Signal Chain for predictive and generative AI power in decisioning.
Built on Salesforce Einstein 1 Platform, AIRS leverages Rootstock’s unique ERP dataset—including order, supply, financial, and production data. This dataset is collected from across the Signal Chain—from CRM, SCM, PLM, IoT platforms and other systems. As a result, AIRS enables a complete Signal Chain Decisioning Platform, as it bridges the physical and digital worlds and enables smart, autonomous decisions that will redefine manufacturing innovation.
AIRS will leverage both predictive and generative AI in transformative use cases, including:
- Inventory Planning and Next-Generation MRP (MRP++): AIRS takes Material Requirements Planning (MRP) to the next level. Manufacturers will be able to predict lead times, foresee production bottlenecks, more accurately allocate materials and resources, and reduce waste. By forecasting demand and adjusting procurement dynamically, manufacturers can run their plants more cost-effectively, by minimizing inventory costs and optimizing production plans.
Demand Forecasting: With AIRS, manufacturers can predict sales trends and new opportunities. With the right intelligence, sales teams can focus on initiatives more likely to improve revenue, optimize sales processes, and direct investments to more profitable products and regions.
- Supplier Collaboration and Risk Management: By predicting spending and supplier trends, manufacturers can better identify opportunities for savings. An AIRS-driven approach enables better sourcing strategies, streamlined procure-to-pay processes, enhanced contract terms, and deeper supplier collaborations.
- Financials/Cash Flow Forecasting: AIRS provides deeper insights into a manufacturer’s financial health. By forecasting revenue, costs, and other financial trends, manufacturers benefit from more accurate financial pla Enhanced visibility into financial performance also helps leaders manage resources more effectively to ensure sustainability and growth.
- Generative AI for Enhanced Communication: Using Salesforce Prompt Builder, AIRS can streamline the creation of dunning letters and revolutionize customer communications by enabling personalized, scalable interactions that integrate with Rootstock’s RootForms.
The press release for the launch of AIRS can be found here: https://www.rootstock.com/press-releases/rootstock-debuts-airs-cutting-edge-ai-for-manufacturers/
LAUNCH OF NEW SIGNAL CHAIN APPSTORE
On March 27, 2024, Rootstock Software announced the launch of its new Rootstock Signal Chain Appstore, representing a significant evolution in how Rootstock supports its manufacturing customers.
Traditionally, manufacturers require a variety of applications and consulting partners across their entire Manufacturing Signal Chain. Rather than perpetuate disjointed solutions and data silos across the industry, Rootstock launched the Signal Chain Appstore as a comprehensive online marketplace where users can easily find third-party software applications that seamlessly integrate with Rootstock ERP. Customers can also use the Signal Chain Appstore to engage with Rootstock-certified consulting resources. This launch marks a pivotal step in Rootstock’s commitment to provide flexible, scalable, and innovative solutions to the manufacturing sector.
Key benefits of the Signal Chain Appstore include:
- Discoverability: Customers can extend Rootstock ERP functionality with third-party apps that meet their needs in other areas of their businesses.
- Solutions to Various Business Challenges: With a variety of solutions, customers can eaily find applications and services aligned to their unique processes.
- Proven Implementation: Available apps eaily intergrate with Rootstock ERP
- Innovation: The Appstore stands as a hub for innovation, as the latest technologies and business solutions are available
- Flexability and Scaleability: As businesses grow and evolve, their needs change. The Signal Chain Appstore gives customers the flexibility to add or change apps as needed, supporting businesses at every stage of growth and allowing for scalability with out signifigant disruptions.
Full press release of the launch of the Appstore can be found here: https://www.rootstock.com/press-releases/rootstock-erp-launches-appstore-for-manufacturing/
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 343 words used.
Rootstock Software provides the leading Manufacturing Cloud ERP, which empowers hundreds of manufacturers to turbocharge their operations in today’s dynamic, post-pandemic world. Natively built on the Salesforce Platform, Rootstock delivers a future-proof solution. With it, manufacturers gain the agility to continually transform their business to meet evolving customer needs, navigate emerging challenges, and accelerate success. In addition, the “connectability” of Rootstock Cloud ERP gives manufacturers 360° visibility to collaborate with suppliers, trading partners, and the broader value chain.
Rootstock offers the following benefits:
- COMPREHENSIVE CONTROL: Rootstock Cloud ERP enables manufacturers to have intelligent control over costs, logistics, materials, production, and more.
- CONNECTED VISIBILITY: With Rootstock, manufacturers connect internal teams to customers and suppliers. In this way, they gain real-time, 360° visibility of their entire value chain. Rootstock also connects with other enterprise solutions.
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CONFIGURABLE CONNECTIVITY: Rootstock ERP is built on the next-generation Salesforce Cloud Platform. As such, it natively connects a manufacturer’s operational data with sales, financial, customer, and other information. With low-code configuration, this ERP platform eliminates slow, expensive, and disruptive integrations.
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TRUSTED DATA: The ERP platform uses a common data model, automated workflows, and intuitive collaboration tools to simplify and connect manufacturer’s end-to-end business. With all team members looking at the same data, a company will experience fewer errors and gain greater confidence in its business metrics. Manufacturers benefit from accurate reports and dashboards, which empower leaders to make better, more informed decisions.
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EMPOWERED USERS. Rootstock provides an intuitive user experience. Employees can be onboarded and ramp up quickly. In addition, Rootstock’s Learning Center provides a world-class environment to speed up adoption and increase productivity. This ensures that manufacturers have the knowledge and support to reap the full benefits of Rootstock to manage their entire operations—from inventory and supplier collaboration to financials.
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CUSTOMER NEEDS ARE MET: Rootstock’s Professional Services team accelerates a manufacturer’s implementation success. They can help configure Rootstock ERP to meet the company’s unique business needs. The Customer Success Team also helps to answer questions, recommend process enhancements, and deliver greater productivity.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 305 words used.
Rootstock continues to successfully cater to the needs of its customers by providing industry-specific capabilities, self-service analytics, and easy-to-configure functionality. Through Rootstock’s significant product enhancements, the company has seen a strong reception for its features that are purpose-built for manufacturers across prospects, analysts, customers, and media.
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For a second year in a row, Rootstock Software earned a “Leader” ranking on Nucleus Research’s Small and Midsize (SMB) ERP Value Matrix: https://www.rootstock.com/press-releases/rootstock-software-recognized-as-an-erp-leader-in-the-nucleus-research-2023-smb-erp-value-matrix/
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Isaac Gould, research manager at Nucleus and lead author of the report, said, “We recognize Rootstock as a leader this year for delivering core functionality for manufacturers to run their businesses with the added value of the Salesforce Platform. Rootstock customers demonstrate strong proficiencies in getting the most out of their ERP for production, quality management, project management, analytics, and workflow automations on their own without a deep IT bench.”
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Jeff Cash, President of Architectural Fabrication, illustrates how a vision—along with Rootstock Manufacturing ERP—helped fuel 750% growth and boost project capacity by 150% at FABTECH 2023. Cash also highlighted the benefits of Rootstock in a case study with TechGen Media, where he discusses how Rootstock ERP is the “biggest value-add”: https://fsmdirect.com/its-all-covered/
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The Root Group (TRG), the official user group for Rootstock Manufacturing ERP, experienced nearly a fourfold increase in membership over the past year. During its quarterly meetings, TRG explores various Rootstock ERP capabilities and innovative ways to leverage other applications and partners in the Salesforce ecosystem to continually enhance operations:
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 176 words used.
Supporting materials include:
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