Rentec Direct - Company of the Year
Company: Rentec Direct, Grants Pass, OR
Company Description: Rentec Direct was founded in 2009 with a vision of providing a complete management solution for professional property managers and landlords. Since then, the company’s cloud-based software platform has evolved and met the demands of the marketplace, not only serving more than 14,000 property managers overseeing 400,000 units but also expanding to help better connect landlords and tenants.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Real Estate - Small
Nomination Title: Rentec Direct
Rentec Direct was founded in 2009 with the mission to provide a complete management solution for professional property managers and landlords. The company has grown to meet the demands of the changing marketplace, standing today as the third-largest property management software system in its sector. Rentec Direct provides industry-leading, cloud-based property management software to more than 16,000 landlords and property managers overseeing more than 620,000 units.
Rentec Direct’s innovative and forward-thinking software is the highest-rated solution for investors, landlords and property managers looking to improve customer satisfaction, increase profits and protect assets, while saving time and money. Features include online rent payment; tenant and owner portals; the industry’s largest vacancy listing syndication network; property, tenant and owner accounting; 1099-MISC and 1099-NEC reporting, and more.
Rentec Direct is 100% organically grown and debt-free, while maintaining a minimum of 30% growth each year. Rentec Direct received the Real Estate Company of the Year Award in the 2019 American Business Awards, has been named to the Inc. 5000 List of Fastest-Growing Private Companies for four years in a row, and was included on the 2017, 2018 and 2019 Entrepreneur360 list for Best Entrepreneurial Companies in America.
-Experienced a 33% year-over-year growth in revenue in 2020, compared to industry competitors who saw an average of 24% year-over-year growth
-Featured on the Inc. 5000 List of America’s Fastest-Growing Private Companies for the fourth year consecutive year with a three-year revenue growth of 157%
-Recognized on the “Best Entrepreneurial Companies in America” list by Entrepreneur360™ for the third consecutive year
-Recipient of three Stevie® Awards in the 18th Annual American Business Awards® for Company of the Year, Customer Service Department of the Year, and Entrepreneur of the Year
-Silver Stevie® Award recipient in the 17th Annual International Business Awards for Most Valuable Corporate Response to the COVID-19 pandemic
-Winner of the 2020 Ingenuity Award in the Southern Oregon Regional Economic Development Prosper Awards program due to demonstrated success in business growth, innovation, leadership and problem-solving
-Granted four scholarships through the Rentec Direct Tech Mastery Scholarship program for college and graduate students pursuing an education in computer science
-Named a leader in Residential Property Management Software for the fourth consecutive year by Software Advice
-Published over 200 pieces of free educational content on the Rentec Direct Blog and regularly contributed content to industry publications like BiggerPockets and Realtor Magazine and national publications like Forbes
-Regular software feature updates and enhancements based on customer feedback, industry trends and technological advancements
-Collected aggregated anonymous data from the Rentec Direct platform and published eight free monthly reports revealing the impact of the COVID-19 pandemic on rental payment behavior in the U.S.
Rentec Direct has shown growth, leadership and innovation during a year that has tested most businesses like never before. Beyond the company’s mission to provide efficient and effective solutions for property managers, Rentec Direct remains committed to contributing to its local economy and community, supporting the education of the next generation of technology leaders, and working to further the real estate industry as a whole.
One of Rentec Direct’s key points of differentiation is its commitment to small to midsize property managers. Many other vendors in this software space have shifted focus from this sector, leaving a large demographic without customized solutions. Rentec Direct values its smallest client the same as its largest client, and refuses to make decisions based on one client’s need over what is best for the majority of customers.
Rentec Direct stands out from its competitors because of its award-winning client support and customer service. The cloud-based software is consistently the highest rated and easiest to learn property management software, offering fully US-based customer support. Competitors in the marketplace often charge additional fees for support or require an onboarding fee for training when getting started, but Rentec Direct provides these services at no additional cost to clients.
Rentec Direct has been profitable from year one without any outside investment, showing stability and consistent growth. In 2020, Rentec Direct experienced a 33% year-over-year growth in revenue, compared to industry competitors who saw an average of only 24% year-over-year growth.
https://www.rentecdirect.com/blog/security-features-user-permissions/
https://www.rentecdirect.com
Rentec Direct’s leadership team is constantly monitoring customer feedback, industry trends and technological advancements to provide the highest quality solutions for their customer base. Efficiency, innovation and excellence in user experience are all core values at the heart of the company. New features for 2020 included:
A new income verification feature through a partnership with The Closing Docs to expedite and enhance the tenant screening process for landlords and property managers (https://www.prweb.com/releases/rentec_direct_and_the_closing_docs_release_new_income_verification_feature/prweb16833273.htm)
Software updates and enhancements to improve accessibility standards and enhance user experience for the visually impaired (https://www.prweb.com/releases/rentec_direct_updates_property_management_software_to_improve_accessibility_standards/prweb17040007.htm)
A new partnership with Blue Moon Software to save clients time and money by providing access to state-specific forms and legal documents (https://www.prweb.com/releases/rentec_direct_integrates_blue_moon_software_to_enhance_access_to_online_rental_forms_for_landlords/prweb17081193.htm)
The launch of a new customer support platform through working partnership with Help Scout to improve user experience and client communication (https://www.prweb.com/releases/rentec_direct_introduces_new_customer_support_platform_to_better_assist_property_management_clients/prweb17118792.htm)
An updated rental syndication feature to give landlords and property managers more control over marketing vacant rental properties ( https://www.prweb.com/releases/rentec_direct_releases_new_rental_listing_syndication_feature/prweb17305331.htm)