Company: Quark Software, Grand Rapids, MI
Company Description: Quark is the basis for content creation, automation and intelligence, and has been a pioneer in desktop publishing, digital publishing and content automation for 40 years. Today, customers rely on Quark for content lifecycle management to deliver optimized content to meet their desired use cases – from digital magazines that entertain to documents that demonstrate regulatory compliance.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: Content Management Solution
 Nomination Title: Quark Software's Quark Publishing Platform (QPP) NextGen
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
Quark Publishing Platform (QPP) NextGen v3.3
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 349 words used.
Quark Publishing Platform (QPP) NextGen is a cloud-based, omnichannel content automation platform for highly regulated and compliance-controlled enterprises that simplifies complexities associated with the entire content lifecycle - creation, collaboration, assembly, omnichannel publishing and analysis – in a fully integrated CCMS.
Features/benefits:
- Quarky AI copilot – Works with your own AI service and LLMs to automate and accelerate daily content authoring and management activities to support faster time to value. IDC predicts that by 2026, enterprises that directly tie AI to intelligent document processing will see a 20% increase in new use cases leading to increased productivity and scale and improved customer experiences. Additional features/benefits of Quarky AI include:
- Augment subject-matter expert knowledge with the power to identify and suggest prominent metadata keyword tags to fuel content searchability and reuse for optimal output.
- Quickly check the quality of content created, including spelling, grammar, readability and conciseness to ensure consistency across different authors and content components.
- Quickly summarize lengthy content components into digestible, accurate and impactful briefs.
- Out-of-the-box integration with OpenAI and Azure AI large language models provide access to expansive AI functionalities that reduce the manual effort required in text-based tasks such as content creation, translation, and transcription, while improving content accuracy and consistency.
- Workflow Visualization – Simple, interactive diagrams of complex content operations workflows fuels team collaboration and makes it easier to identify inefficient processes and improve productivity.
- Access to Microsoft Excel Data – Benefit from a self-service approach to quickly access, filter and insert data from Microsoft Excel spreadsheets into content from within the authoring windows, eliminating errors associated with data-rich documentation creation.
- DOCX Converter Tool – Save hours in content rework and duplication by taking old semi-structured Microsoft Word documents and easily converting them into structured content components, available for instant reuse throughout the CCMS.
- Improved Search and Discovery of Content – Subject-matter experts can create new metadata tags while authoring and managing the content, enhancing the search and findability capabilities within the CCMS.
- Prioritize Content Attributes – See the most important, validated metadata attributes for content components and documents fast via an intuitive user interface.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 331 words used.
Content is the lifeblood of any organization. As it plays a direct role in business growth, enterprises are looking for ways to modernize their content operations infrastructure and leverage specific use case benefits of AI to support business objectives and address customer needs. Quark is at the market forefront in enterprises who are highly regulated, seek maximum content automation, have complex content challenges and must stay compliant in all processes. Quark continually delivers new self-service tools that automate processes in content team collaboration, structured content authoring, omnichannel publishing and analytics, helping organizations understand their true content ROI.
Quark took its 40+ years of content complexity understanding and infused it into QPP NextGen, automating every complex content management process so organizations can achieve their most important objectives – from digital transformation and customer satisfaction to regulatory compliance and revenue growth. Deep investments in AI give enterprises the opportunity to automate key areas of the content lifecycle journey with accuracy – creation, collaboration, assembly – with the power to deliver personalized, compliance-controlled content and know how that content is consumed.
Over 100 global enterprises use QPP NextGen to address their content management challenges. Following are a few real-world examples of QPP ROI:
- A global biotech company at the forefront in researching, developing and distributing vaccines to counter serious infectious diseases worldwide has leverage QPP NextGen to optimize medical content management for fast customer response time and delivery of compliance-controlled information.
- A global health and welfare agency streamlined the content publishing processes with greater consistency, resulting in increased productivity by enabling timely, regular and accurate updates of the latest scientific data.
- A leading agrochemical manufacturer drastically improved regulatory communication and timely submissions in the required formats using a streamlined structured authoring tool in Microsoft Word. This approach improved efficiency and compliance, and ensured control and traceability throughout the content lifecycle. Additionally, the company can create and publish agriculture product labels, eliminating human errors and improving regulatory compliance across global operations, using one centralized platform.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 20 words used.
https://www.quark.com/about/news/newest-release-of-quark-publishing-platform-nextgen-includes-more-built-in-ai-functionality-to-transform-content-operations-processes
https://www.quark.com/quarky
https://www.quark.com/about/case-studies/global-biotech-company-adopts-content-automation
https://www.quark.com/about/case-studies/leading-agrotech-manufacturer-adopts-quark-publishing-platform
https://www.quark.com/about/case-studies/health-and-welfare-agency-improves-care-with-structured-authoring
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