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Company: MachineGenius
Company Description: Olelo Captioned Calls is an easy-to-use, 100%-private app developed by MachineGenius, a telecommunications company founded in Holliston, Massachusetts in 2017 with a mission to help people with hearing loss have a seamless calling experience. Using advanced speech recognition technology, Olelo combines simplicity, accuracy, and speed to create next-generation captioned telephone service.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Tech Startup of the Year- Software
 Nomination Title: MachineGenius
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since January 1 2020, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):
Total 71 words used.
Erik Strand, CEO, created MachineGenius, Inc. with the express purpose to modernize and automate the Internet Protocol Captioned Telephone Service (IP CTS) approach. MachineGenius’ smartphone app, Olelo Captioned Calls, was the first FCC-conditionally certified IP CTS provider to generate call captions exclusively using Automated Speech Recognition (ASR). Olelo Captioned Calls is an easy-to-use, 100%-private app developed by MachineGenius, a telecommunications company founded in Holliston, Massachusetts in 2017 and operationalized in 2020.
- If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2020 that you wish to bring to the judges' attention (up to 250 words):
Total 233 words used.
While building Olelo Captioned Calls for MachineGenius, Inc., Strand and team’s mission is to help people with hearing loss have a seamless calling experience. Using advanced speech recognition technology, Olelo combines simplicity, accuracy, and speed to create next-generation captioned telephone service. All calls are captioned in real-time and transcribed in under one second. The app works seamlessly with Wifi or cellular data and is available on both Android/iOS smartphones and tablets. MachineGenius is constantly working to modernize communication, with each release focused on not just meeting current standards as they are today, but with the forethought in mind of what may be needed or required in the future. Olelo is completely powered by Automatic Speech Recognition and advanced technology, resulting in no third-party interpreter, making all conversations 100% private. We transcribe both sides of the conversation to make a more seamless conversational experience and focus heavily on making the entire Olelo app closer the native phone experience as possible in a captioning service. Each user has the option to make Olelo the default calling app, syncing your contacts, and setting your caller ID on your Olelo phone. Olelo is also available in Spanish (with more languages to come). The app is at no cost for those with hearing loss as its supported by the Federal TRS/IP CTS fund. Olelo’s goal is simple: empower users with the independence to place and receive calls confidently.
- If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Total 133 words used.
Strand has assembled a team of professionals at MachineGenius that are passionate about improving communication through technology. Each team member is rewarded by hearing from our users how Olelo Captioned Calls has not just improved their calling experience but often changed their lives. Strand earned a B.S. in Brain and Cognitive Science from MIT, has a proven track record of building innovation teams that keeps user experience top of mind of each decision. Strand believes if you do what is right then the rest will follow. You can see this reflected in Olelo Captioned Calls and within his 4 children. We stand out against the competition by not only transcribing both sides of the conversation, but Olelo is completely powered by AI Technology, resulting in no third-party interpreter, making all conversations private.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 24 words used.
https://www.youtube.com/watch?v=VhWag_273ds
https://www.youtube.com/watch?v=8jemdRwVvg4&
https://olelophone.com/
https://play.google.com/store/apps/details?id=com.machinegenius.olelo&
https://apps.apple.com/us/app/id1529823668
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