Company: Lenovo
Company Description: Lenovo is a $70 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 75,000 people around the world in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into key growth are areas.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: Service Management Solution
 Nomination Title: Lenovo's CO2 Offset Service
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
Lenovo rolled out its CO2 Offset Services to all commercial Think PC customers across North America, Europe, Middle East and Africa, as well as Asia Pacific in 2021. This type of service was one of the first initiatives of its kind in the IT industry. One year after introducing this carbon emissions compensation service for its commercial Think PC customers, in 2022 Lenovo announced the expansion of the CO2 Offset Service on its consumer PCs such as Yoga, Legion, and IdeaPad and on select ThinkSystem servers.
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 314 words used.
As one of the first PC manufacturers to bring this type of carbon compensation service to the IT industry, Lenovo CO2 Offset Services seeks to meet customers’ growing desire for eco- transparency in all their purchases and is one of the first in the world to tie dedicated offsets to individual products, to help better understand individual carbon footprints.
While our end goal should always be reducing our environmental impact, carbon offsets when leveraged responsibly and independently accredited – is a powerful tool to drive additional and very needed support towards climate action.
The service works by factoring in estimated emissions across an average lifecycle of the product from manufacture, shipping, usage, all the way to disposal. Through a simple purchase add-on, enterprises and consumers can offset the carbon emissions produced from the manufacture to the shipping of their PC or server, as well as the power consumed over the device’s lifecycle. Working through a third-party global advisor, the funds are channeled towards UN-vetted environmental projects like windmills, solar cells, and renewable energy initiatives, including innovative methods that harness agriculture by-products as a generator for electricity.
One of the key features of the Lenovo CO2 Offset Service is the Sustainability dashboard that gives enterprise customers a single view of the carbon offset metrics across the IT fleet. With simplified reporting, you can manage your carbon footprint from the device level to the entire IT fleet, download confirmation of your carbon offset, and view details of the United Nations Climate Action projects that your offsets support. In case of a global customer with multiple locations, the sustainability dashboard also provides a drill down of the total number of offsets across devices in each location of the customer. There is complete transparency throughout the process and through this dashboard, customers can manage their IT carbon footprint and sustainability efforts in a more transparent and efficient way.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 276 words used.
Since its launch in 2021, the take-up rate of Lenovo’s CO2 Offset Services has been on the rise, with the amount of carbon offset by customers increasing by double-digits quarter-on-quarter. This indicates businesses are increasingly on the lookout for IT solutions that address their ESG-related needs and enable them to reduce their environmental footprint.
Lenovo’s customers have offset more than 1 million metric tons of carbon dioxide from their purchases of Think PCs (desktops, workstations, laptops). This is the equivalent of greenhouse gases emitted from more than 215,000 passenger vehicles driven over the course of one year. Lenovo CO2 Offset Services was recognized at the Hong Kong Business Technology Excellence Awards 2022 and won the Sustainable Technology – IT services award.
Environmental stewardship goes well beyond carbon offsetting, which is just one tool in the toolbox. We’re leveraging our integrated capabilities across hardware, infrastructure, software, and services, and rallying our partners as well to develop innovative sustainable IT solutions.
Customer references:
To minimize its IT carbon footprint, the University of Birmingham has added Lenovo’s CO2 offset services to their entire fleet of Lenovo devices. In just six months since enrolling in the program, the University has offset 1,313 metric tons of carbon, supporting projects such as the Nueva Aldea Biomass Power Plant Phase 1 in Chile.
Aiming to be carbon neutral by 2040, ILUNION IT Services takes advantage of Lenovo CO2 Offset Services to drive additional impact and make its IT more sustainable. Today, the company can offset the carbon emissions of its devices in just a click, with the peace of mind that its contributions are supporting United Nations vetted climate action projects.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 26 words used.
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