Company: Hilton Grand Vacations
Company Description: Hilton Grand Vacations (HGV) is recognized as a leading global timeshare company. With headquarters in Orlando, Florida, Hilton Grand Vacations develops, markets and operates a system of brand-name, high-quality vacation ownership resorts in select vacation destinations.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Hospitality & Leisure - Large
 Nomination Title: Hilton Grand Vacations (HGV)
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since January 1 2021, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
N/A
- If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):
Total 201 words used. If the word count is more than 25 words over the limit, please deduct one (1) point from your score.
Hilton Grand Vacations (HGV) is an industry-leading global timeshare company that provides its owners and guests with world-class vacation experiences around the world. With headquarters in Orlando, Florida, HGV develops, markets and operates a system of brand-name, high-quality vacation ownership resorts.
The company manages and operates best-in-class membership programs, providing exclusive services and maximum flexibility for [REDACTED FOR PUBLICATION] owners and over 150 resorts around the world. Through the points-based reservations and exchange programs, owners are given the flexibility to enjoy an array of travel options for their ideal vacation experience. HGV provides members with sophisticated travel experiences in properties located in desirable cities. As one of Hilton’s 19 premier brands, unique benefits include membership in the Hilton Honors® guest rewards program, and the ability to convert ClubPoints to Hilton Honors Points for stays at more than 7,000 hotels and resorts worldwide.
In 2022, HGV celebrated its 30th anniversary, marking a 30-year legacy of providing cherished vacation memories to valued owners across the globe.
HGV’s Vision: Inspiring people to go further and share more.
HGV’s Mission: By putting people first, we will ensure team members become family, guests become owners, and owners become the heart of everything we do.
- If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2021 that you wish to bring to the judges' attention (up to 250 words):
Total 252 words used. If the word count is more than 25 words over the limit, please deduct one (1) point from your score.
HGV’s significant achievements in 2022 included announcing the largest expansion of membership offerings since its inception with the launch of a new membership program, HGV Max, and an experiential events platform, HGV Ultimate Access.
HGV Max provides members the ability to visit more properties in exciting destinations and gain access to invitation-only special events.
HGV Ultimate Access is exclusively available to its members and guests, giving them access to private concerts with world-class musical artists, culinary experiences, exclusive meet-and-greets with celebrities and more. In 2023, the company has more than 4,000 events planned across its footprint.
Additionally, after the company’s hallmark achievement of acquiring Diamond Resorts in 2021, HGV began its rebranding efforts of these properties. HGV has rebranded 20 resorts to a new branded collection, Hilton Vacation Club, further expanding the company’s presence in Canada and enhancing its portfolio cities.
HGV was also honored with several awards that underscore its commitment to fostering a strong culture, the top being:
- Newsweek’s “Most Loved Workplaces” list for 2021 and 2022, ranking in the top three for hospitality companies and the top-rated company for being the “Most Value Driven”
- Became a Great Place to Work certified company, earning its 2022 certification
- Earned a spot on LinkedIn’s “2022 Top Companies: Industry Edition” list for Travel & Hospitality
In celebration of the company’s 30th anniversary in 2022, HGV launched the #30for30 campaign, which expands on the company’s Corporate Social Responsibility program – HGV Serves. Through this campaign, HGV executed 30 philanthropic initiatives during the year.
- If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Total 250 words used.
As the travel industry continues to rebound from the pandemic, companies are looking for ways to redefine industry concepts. HGV has taken an innovative approach focusing on experiential travel, demonstrated by its HGV Ultimate Access and HGV Max initiatives, expanding the definition of luxury vacation experiences. HGV looks to the future of the travel industry, designing programs with the next generation of global citizens in mind.
The rebranding of 20 Diamond Resorts properties following the company’s acquisition has allowed guests to experience more destinations within HGV’s portfolio, in what is now the largest network of upper upscale and luxury vacation experiences worldwide. It has also expanded the company’s global footprint, established HGV’s presence in Canada and expanded offerings in Japan and Mexico.
Due to the acquisition and travel recovery from the pandemic, HGV’s workforce nearly tripled, growing to more than 16,000 team members. With many of these team members working abroad at the more than 25 global resorts added to HGV’s portfolio, HGV executives ensured these team members were equipped with the appropriate information, support and resources to have a smooth transition.
HGV’s mission of “Putting People First” has driven the evolution of outstanding HGV benefit programs for team members, which include day-1 access to health benefits and 401k options, flexible work hours and parental leave program. HGV also invests in team members by offering a Team Member and Family Travel program with special room rates (Go Hilton), designed to help HGV team members prioritize a rewarding work-life balance.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 198 words used.
Press Releases
| Attachments/Videos/Links: |
|---|
|
