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Company: Hilton Grand Vacations
Company Description: Hilton Grand Vacations (HGV) is recognized as a leading global timeshare company. With headquarters in Orlando, Florida, Hilton Grand Vacations develops, markets and operates a system of brand-name, high-quality vacation ownership resorts in select vacation destinations.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Hospitality & Leisure - Large
 Nomination Title: Hilton Grand Vacations Company of the Year Entry
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since January 1 2020, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):
Total 192 words used.
Hilton Grand Vacations (HGV) is recognized as an industry-leading global timeshare company. With headquarters in Orlando, Florida, HGV develops, markets and operates a system of brand-name, high-quality vacation ownership resorts in desired vacation destinations.
The company manages and operates best-in-class membership programs, providing exclusive services and maximum flexibility for [REDACTED FOR PUBLICATION] owners around the world. Through the points-based reservations and exchange programs, owners are given the flexibility to enjoy an array of travel options for their ideal vacation experience. HGV provides members with elevated and sophisticated travel experiences in properties located in exciting and desirable cities. As one of Hilton’s 18 premier brands, unique benefits include membership in the Hilton Honors® guest rewards program, and the ability to convert their ClubPoints to Hilton Honors Points for stays at [REDACTED FOR PUBLICATION] hotels and resorts worldwide.
In 2022, HGV is celebrating its 30th anniversary of providing unforgettable vacation experiences to its global community of owners and guests.
HGV’s Vision: Inspiring people to go further and share more.
HGV’s Mission: By putting people first, we will ensure team members become family, guests become owners, and owners become the heart of everything we do.
- If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2020 that you wish to bring to the judges' attention (up to 250 words):
Total 245 words used.
The hallmark achievement of 2021 was HGV’s acquisition of Diamond Resorts, creating the premier leisure operator with the broadest offering in the vacation ownership industry. This transaction welcomed 380,000+ new owners to HGV and doubled the company’s vacation offerings. Its portfolio now extends to 154 properties in sought-after destinations worldwide, including new markets like Tahoe and Whistler. Last year, HGV executed on its long-term growth plan and opened five new properties, including: two in New York City – The Quin and The Central at 5th; Liberty Place Charleston in Charleston, South Carolina; The Beach Resort Sesoko in Okinawa, Japan; and Maui Bay Villas in Maui, Hawaii.
HGV was honored with several awards that underscore its commitment to fostering a strong culture:
- Newsweek’s Most Loved Workplaces list for 2021, ranking in the top three for hospitality companies and the top-rated timeshare company for employee happiness and satisfaction at work
- Five Stevie® Awards, including company of the year
- Orlando Business Journal’s 2021 Best Places to Work
- Dave Thomas Foundation’s nation’s best adoption-friendly workplaces
- 13 ARDA Awards, the timeshare industries award program
Through its Corporate Social Responsibility program, HGV Serves, the company focuses on giving back across four main pillars: Disaster Relief, Veterans Assistance, Homelessness and Youth Development. In 2021, HGV announced national partnerships with Habitat for Humanity International and the United Service Organization (USO), while continuing its support of the American Red Cross for disaster relief and enhancing its support for sustainability with Clean the World.
- If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Total 249 words used.
Since acquiring Diamond Resorts in August 2021, HGV has created the largest network of upper upscale and luxury vacation experiences by closing one of the largest transactions in the timeshare industry. Owners can now enjoy opportunities to vacation at hundreds of new destinations, including a 140% increase in the number of drive-to properties available. These regional destinations have become even more popular during the pandemic.
As the demand for travel skyrocketed following the introduction of vaccines, HGV team members went above and beyond to deliver unparalleled service to owners and guests. The company’s rapid pace of innovation and expansion also did not slow down last year, and HGV opened five breathtaking new properties around the world and began its plans to rebrand the first few Diamond Resorts properties starting in 2022.
HGV has over [REDACTED FOR PUBLICATION] global team members across the U.S., Mexico, Europe and Asia-Pacific. Guided by its mission of “Putting People First,” the company has fostered a strong internal culture of growth, empowerment, diversity and inspiration. Furthermore, HGV continues its commitment to a diverse, equitable and inclusive workplace, workforce and marketplace. The company is committed to its mission of “Putting People First” through enterprise diversity and inclusion strategies, including our active Team Members Resource Groups.
HGV also invests in its team members through exceptional benefit programs, including educational assistance, flexible work hours, a parental leave program, and an unparalleled Team Member and Family Travel Program designed to provide team members with a fulfilling work-life balance.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 198 words used.
Copies of the following press releases and supporting documents have been included as support materials for the Company of the Year nomination. You can find more information on HGV’s website at www.hiltongrandvacations.com.
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