Company: Hexaware Technologies, New Jersey, USA
Company Description: Hexaware is a global technology and business process services company. Every day, Hexawarians wake up with a singular purpose; to create smiles through great people and technology. With offices across the world, we empower enterprises worldwide to realize digital transformation at scale and speed by partnering with them to build, transform, run, and optimize their technology & business processes.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Fastest Growing Company of the Year - 2,500 or More Employees
 Nomination Title: Hexaware Technologies
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since January 1 2023, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):
Hexaware is a leading IT solutions and business process services company, operating across 28 countries with over 32,000 employees. Our purpose, “Create smiles through great people and technology,” reflects our commitment to solving real-world challenges through innovation. With 34 years of experience, we are recognized for delivering impactful solutions across 12 industries.
In 2023, Hexaware achieved USD 1.3 billion+ in revenue, serving 370+ global clients, including Fortune 500 companies. Our services are built around leveraging AI, automation, data analytics, and cloud technologies to address evolving customer needs in an increasingly dynamic market. Through our platforms like Tensai®, RapidX™, and Amaze®, we transform and optimize business operations.
We are deeply committed to sustainability and inclusivity. Hexaware sources 59% of its energy from renewables, aligns with Science-Based Targets initiatives (SBTi), and fosters diversity, with 33.5% of our workforce comprising women. These values define our operations and ensure long-term, purpose-driven growth.
Hexaware combines innovation with a customer-first approach, enabling clients to build resilient, future-ready organizations. By embedding sustainability, focusing on workforce upskilling, and delivering cutting-edge solutions, we consistently drive impactful outcomes for our clients and stakeholders globally.
- If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2023 that you wish to bring to the judges' attention (up to 250 words):
Sustained Revenue Growth
Hexaware generated USD 682.4 million in revenue during H1 2024, reflecting consistent growth in a competitive market. This performance is driven by a sharp focus on delivering customer-centric solutions and expanding our service offerings.
Customer Base Expansion
As of June 2024, Hexaware has 229 customers with revenues exceeding USD 500K, demonstrating our ability to engage large-scale enterprises and deliver measurable business value.
Digital Innovation
Our continued investments in AI and automation have enhanced operational efficiency and client outcomes. Platforms like Tensai® and RapidX™ now integrate generative AI capabilities, positioning us as a leader in AI-driven transformation.
Commitment to Diversity and Sustainability
We made significant progress in our ESG initiatives, with 59% of energy sourced from renewables and notable workforce diversity improvements. Our workforce includes 33.5% women, bringing us closer to our target of 40% by 2030.
Industry Recognition
Since 2023, Hexaware earned recognition for excellence in service delivery and innovation, with awards from industry leaders. We received 231 recognitions from industry analysts such as Forrester, Gartner, and ISG. This year, Hexaware debuted in the Top 25 Global ITServices Brands 2025 according to Brand Finance.
Driving Customer Success
We consistently outperform industry benchmarks, as evidenced by our Net Promoter Score (NPS), which remains between 76 and 85, far above the industry standard of 60. Additionally, Hexaware ranked #1 in IT service provider performance satisfaction in the 2024/2025 IT Sourcing Study Europe by Whitelane Research, showcasing 3%-4% year-over-year growth compared to the previous year’s results.
- If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Market Leadership in Growth and Customer Engagement
Hexaware's USD 682.4 million H1 2024 revenue underscores its ability to grow in a challenging global economy. While many competitors focus on stabilization, Hexaware continues to expand its client base, with 229 customers generating USD 500K+ annually, reflecting a shift toward high-value partnerships.
Industry-Best NPS Scores
Our NPS scores of 76–85 far exceed the industry average of 60, emphasizing our ability to deliver superior customer experiences. This distinction highlights Hexaware's strategic investments in client-centric solutions, ensuring measurable business outcomes.
Generative AI Leadership
In a market where many competitors are still exploring generative AI capabilities, Hexaware has embedded these technologies into its platforms, including Tensai®, to deliver value to customers across industries. This positions us as a pioneer in AI-first business transformation.
Commitment to ESG Goals
Our ability to align sustainability with business strategy is unmatched. Sourcing 59% renewable energy and achieving 33.5% workforce diversity reflect our leadership in responsible business practices, setting us apart from peers.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
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