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Epson, Los Alamitos, CA: Epson® WorkForce® ST-C4100 Supertank Color Multifunction Printer

Company: Epson, Los Alamitos, CA
Company Description: Epson is a global technology leader dedicated to becoming indispensable to society by connecting people, things and information with its original efficient, compact and precision technologies. The company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics.
Nomination Category: New Product & Service Categories
Nomination Sub Category: Hardware - Peripheral
2022 Stevie Winner Nomination Title: Epson® WorkForce® ST-C4100 Supertank Color MFP

  1. Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
    Written answers to the questions
  2. If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
     
  3. If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):

    Total 349 words used.

    Offering remarkable productivity for small work teams, the WorkForce ST-C4100 Supertank Color MFP, powered by PrecisionCore Heat-Free Technology™, delivers a fast first page out and low power consumption. It features revolutionary printing with easy-to-fill, supersized ink tanks and includes up to two years of ink in the box1 — enough to print up to 14,000 pages black/11,200 color.2 The ST-C4100 offers up to 90 percent savings on ink with low-cost replacement ink bottles versus ink cartridges3 – equivalent to about 90 individual ink cartridges.4

    The ST-C4100 features a high-capacity 250-sheet paper tray, fax, 2.4" color touchscreen, 30-sheet ADF, fast auto 2-sided printing, and convenient wired/wireless networking. Its 90-degree power cord means the ST-C4100 can easily fit in tight spaces. Compatible with the Epson Smart Panel® app,5 the ST-C4100 is a powerful tool, easy to setup, monitor, print, scan, order supplies – right from a hand-held device.

    1 Based on average monthly document print volumes of about 200 pages.

    2 Included and replacement ink bottle yields based on the ISO/IEC 24712 pattern with Epson’s methodology. Actual ink yields will vary considerably for reasons including images printed, print settings, temperature and humidity. Yields may be lower when printing infrequently or predominantly with one ink color. All ink colors are used for printing and printer maintenance, and all colors must be available for printing. For more information, visit www.epson.com/inkinfo

    3 Actual savings and costs will vary considerably based on print tasks, print volumes and usage conditions. Savings and cost per ISO page are based on the cost of replacement ink bottles and the cost of enough standard cartridges to achieve the total page yields of the bottles using the MSRP (USD) and yields for Epson standard-capacity ink cartridges for similarly featured Epson consumer inkjet printers as of May 2021.

    4 Individual cartridges estimate based on print yields of a replacement set of black and color ink bottles as compared to Epson standard-capacity ink cartridges for similarly featured printers as of May 2021.

    5 Requires Epson Smart Panel App download. Data usage fees may apply.

  4. If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:

    Released on Oct. 19, 2021. The ST-C4100 replaces its predecessor, the WorkForce ST-4000 Supertank Color MFP.

  5. If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):

    Total 192 words used.

    As businesses continue to be remote, it is essential for Epson to implement high-performance printing solutions that are engineered for reliability, cost-efficiency and are easy to manage. Epson Supertank models, like the WorkForce ST-C4100, are a great fit for remote workforces because they come with included high-yield ink bottles, making consumables management simple. The ST-C4100 delivers vibrant graphics and razor-sharp text and uses Epson’s exclusive EcoFit® bottles that are auto-start/stop and uniquely keyed for easy filling of each color.

    Customer, James Vlcek, franchise owner, Marco’s Pizza, had the following to say about the new Epson WorkForce ST-C4000 model: “The cost per page with low-cost replacement ink, print quality, and compact size are all features we certainly appreciate about the ST-C4100. We had been using a desktop laser printer with an ink subscription program and it didn’t make a whole lot of sense financially – especially if we went over our allocated monthly print volume.”

    Link to customer quote: https://news.epson.com/news/supertank-inkjet-st-c4100-st-c2100

    Engineered for reliability in small offices and home offices, the ST-C4100 features a permanent printhead designed to last the life of the printer and includes a two-year limited warranty.

  6. You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):

    Total 54 words used.

Attachments/Videos/Links:
Epson® WorkForce® ST-C4100 Supertank Color MFP
URL epson.com/For-Work/Printers/Inkjet/WorkForce-ST-C4100-Supertank-Color-MFP/p/C11CJ60203