Company: Elanco Animal Health, Greenfield, IN
Company Description: Elanco is a global leader in animal health dedicated to innovating and delivering products and services to prevent and treat disease in farm animals and pets, creating value for farmers, pet owners, veterinarians, stakeholders, and society as a whole. We are driven by our vision of Food and Companionship Enriching Life to advance the health of animals, people, and the planet.
Nomination Category: Technology Categories
Nomination Sub Category: Technology Department of the Year
 Nomination Title: Elanco Animal Health’s IT Department
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated technology organization's achievements since the beginning of 2021, OR an essay of up to 650 words? (Choose one):
An essay of up to 650 words
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video:
- If you are providing an essay of up to 650 words, place it in the following space:
Total 624 words used.
Four years ago, Elanco Animal Health began a transformation journey, starting with the announcement to separate from Eli Lilly and Company, its parent company, and go public/complete an IPO and acquisition of Bayer Animal Health (BAH) which doubled the size of the company.
After successfully re-building its IT infrastructure from the ground up as part of the separation while completing the largest acquisition the Animal Health industry has seen to date all amid a global pandemic, Elanco IT was faced with fully integrating the people, processes and systems used by our colleagues who joined from BAH.
Project Mustang was started in 2021 as the next phase in the journey to address the business problems that arise when joining two companies.
- Inconsistent customer experience
- Productivity challenges for employees globally as BAH employees worked in two systems with different processes and applications
- Heightened operational costs in managing two systems
To guide this work, a cross-functional global team developed a plan to design, implement and stabilize changes with minimal business impact. The scope of Project Mustang was defined in three buckets:
- Enterprise Resource Planning (ERP): Moving from:
- Two ERP systems to a unified ERP system for the whole enterprise
- Sub-optimal customer experience: dual invoices, separate orders, separate billing, etc. to a harmonized customer experience
- Two sets of financial and management reporting, rebate management systems, and SOx controls to a single set of financial and management reporting, rebate management systems, and SOx controls
- Separate and disconnected supply chain planning view to a consolidated manufacture view for supply chain planning
- Business Applications and Data Integration (non-ERP): Moving from:
- Duplicate functional Commercial, Manufacturing, Quality, R&D, and Regulatory applications to a single set of applications across combined business for all business processes
- Multiple reporting outputs to consolidated reporting
- Varying business processes in HR systems - Workday and SAP MiniMaster and manual GL Posting from WD to SAP S4 across geographies to unified business processes (Payroll, T&E), Automated GL Posting
- Infrastructure and Site integration: Moving from:
- Two Help Desks with routing based on application to single Help desk for all Elanco employees
- Separate network across Elanco and BAH sites to single Elanco network for all sites and users
- Separate Identity for BAH applications to single Identity for all Elanco applications
- Laptops and mobile devices setup with core software required for operations (~3000 BAH users with BAH devices, ~1000 BAH users with Elanco devices) to all PCs and mobile devices reimaged with Elanco software
The Mustang program is expected to deliver significant [REDACTED FOR PUBLICATION] business impacts from operating as One Integrated Elanco, including:
- Better serving our customers. Integration of customer application and data equips customers to buy from our entire portfolio seamlessly with one account, providing our commercial organizations with comprehensive insights to serve customers and identify additional needs more efficiently.
- Collaborating more effectively across functions and geographies to improve the employee experience. As a result of operating in two systems, inefficient systems and processes have been a top dissatisfaction on the last two voice-of-employee surveys. Unifying platforms and processes make it easier to work together, eliminating the need for the workarounds to collaborate across two separate environments.
- Lowering costs, enabling us to invest in our innovation and growth. Project Mustang reduces the costs of running virtually every aspect of our business, creating savings that can be invested to drive our future innovation and growth.
- Providing the foundation to further transform our business. With One Elanco data, systems and processes, we are able to continuously enhance and improve how we work through automation, unlocked data accessibility and achieving 95% cloud adoption. We are now poised to further transform our business and continue our digital transformation journey.
- In bullet-list form, provide a brief summary (up to 150 words) of up to ten (10) of the chief accomplishments of the nominated technology organization since the beginning of 2021:
Total 143 words used.
Corporate acquisitions, especially those following a corporate separation and IPO, take an incredible amount of resources, time, strategic planning, and rapid delivery. Our team with extraordinary focus and dedication has achieved the impossible and continues to do so – on time and with zero downtime. They are enabling One Elanco through the following:
- Enterprise Resource Planning (ERP):
- Unified ERP system for the whole enterprise
- Single set of financial and management reporting, rebate management systems, and SOx controls
- Consolidated manufacture view for supply chain planning
- Business Applications and Data Integration (non-ERP):
- Single set of applications across combined business for all business processes
- Consolidated reporting
- Unified business processes in HR systems
- Infrastructure and Site integration:
- Single Help desk for all Elanco employees
- Single Elanco network for all sites and users
- Single Identity for all Elanco applications
- All PCs and mobile devices reimaged with Elanco software
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