Company: EBizCharge, Irvine CA
Company Description: EBizCharge is the leader in integrated payment solutions that helps businesses facilitate electronic payment processing, enhance transaction security, and increase client profits. EBizCharge provides PCI-compliant applications that are fully integrated with 100+ major ERP/accounting systems, CRMs, and online shopping carts to make transactions faster, more secure, and less expensive.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: FinTech Solution
 Nomination Title: EBizCharge's Automated Payment Suite
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
January 1, 2023
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 345 words used.
EBizCharge is a powerful software provider that’s privately owned and trusted by over 400,000 users for its all-in-one payment suite that centralizes payment collections into a secure hub and delivers the most efficient and secure solutions on the market.
EBizCharge combines credit card and eCheck processing, 100+ payment integrations, and payment collection tools into a seamless solution for merchants to easily accept payments. Users can securely collect credit, debit, EMV, and ACH payments from customers in person, over the phone, online, or via desktop or mobile applications.
EBizCharge consistently transforms the fintech and payment industries by introducing new payment integrations and software updates. In 2023, EBizCharge introduced 21 new integrations and over 95 software releases and enhancements.
FUNCTIONALITY & FEATURES
EBizCharge offers extensive functionality and features for businesses that include:
- Payment Processing: Merchants can efficiently process credit, debit, and ACH payments inside a secure payment gateway.
- Certified Software Integrations: EBizCharge is North America's largest integrated payment suite, with 100+ solutions to the top accounting/ERP, CRM, and eCommerce platforms like QuickBooks, Microsoft Dynamics, NetSuite, Acumatica, and Salesforce.
- Accounts Receivable Automation: EBizCharge automatically marks invoices as paid and updates accounts receivable and the general ledger, eliminating double data entry and nightly reconciliation.
- Advanced Payment Security: EBizCharge provides PCI compliance and advanced payment security like tokenization, encryption, off-site data storage, and 3D Secure.
EBizCharge features include a branded customer payment portal for customers to pay invoices, secure payment links via email, recurring billing to reduce late payments, hosted checkouts integrated into merchants’ websites, and surcharging to pass fees to customers.
BENEFITS
EBizCharge enhances users’ experience and increases cash flow by:
- Accelerating payment collections by up to 200% with convenient payment options that decrease the time it takes to get paid.
- Applying native integrations to avoid third-party applications when collecting payments.
- Enhancing payment security to protect data, mitigate fraud, reduce liability, avoid chargebacks, and prevent costly penalties.
- Eliminating human error by automating payments and accurate reporting to reduce manual and double data entry.
Overall, EBizCharge saw 27.7% growth in 2023 and expects to see more in 2024.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 346 words used.
MARKET PERFORMANCE
EBizCharge is a firm leader in market performance that consistently ranks higher than competitors in key categories like features, functionality, security, and customer satisfaction.
Numerous G2 reports, such as the direct comparison between top gateways like Auth.Net, show EBizCharge's high rankings. Compared to Auth.Net, users prefer EBizCharge's direction and ease of use, setup, and admin. EBizCharge outranked Auth.Net in categories including security, performance and reliability, reporting and analytics, and payment processing.
Thanks to our in-house team of developers and customer-centric approach, we’re heavily invested in UI/UX and are innovators in the industry who continue to raise the bar with new products, native payment integrations, and features that require no third parties and are tailored to customer feedback. In 2023 alone, EBizCharge introduced 21 new integrations and over 95 different software releases and enhancements.
CRITICAL RECEPTION
Over the past several years, EBizCharge has consistently been recognized by many established names in the industry.
EBizCharge has been listed on the Inc. 5000 List for being one of the fastest-growing private companies in the U.S. for five years. Last year alone, EBizCharge amassed nine awards from esteemed judges and customer voters for being a top Payment and FinTech Solution, solidifying its impact on the payments industry.
For three years in a row, EBizCharge was also named a PayTech Awards finalist for the Best Cloud Payments Platform and Best Payments Solution.
EBizCharge has undergone rigorous qualifications to earn certifications from major ERPs, including Microsoft Dynamics, SAP B1, Acumatica, and Oracle. To earn these certifications, EBizCharge underwent assessments and quality checks to ensure it fully integrates with and supports the relevant software.
MONETARY FIGURES
EBizCharge posted consistent growth over the past three years: from 2021 to 2022, we saw a 26.1% increase, and from 2022 to 2023, we saw a 27.7% increase. Based on our revenue so far in 2023, we expect to see even more growth. EBizCharge is excited to be an innovator and leader in the integrated payments industry as our product offerings expand and our customer base continues to grow.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 90 words used.
EBizCharge is highly rated and trusted by over 400,000 users and continues to receive numerous positive reviews and feedback for improving customers’ payment security and providing the best functionality, features, and support. EBizCharge has consistently achieved 4.5 to 4.8 stars on reputable review platforms like Google, Capterra, G2, and SourceForge.
EBizCharge is compliant with all Payment Card Industry Data Security Standard (PCI DSS) 3.2.1 requirements and achieved a full PCI Certification: https://ebizcharge.com/wp-content/uploads/2024/02/EBizCharge-PCI-2024-1.pdf
CUSTOMER SATISFACTION/TESTIMONIALS
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