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BairesDev, San Francisco, CA

Company: BairesDev
Company Description: We specialize in solid end-to-end delivery of tailor-made technology solutions designed bu the Top 1% Software Engineering teams. Our innate digital identity powers transformation across all industries.
Nomination Category: Information Technology Categories
Nomination Sub Category: Best Technical Support Strategy and Implementation
2022 Stevie Winner Nomination Title: BairesDev

  1. If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video:
     
  2. If you are providing an essay of up to 650 words, place it in the following space:

    Total 650 words used.

    BiaresDev is the leading Nearshore Technology Solutions company. We architect and engineer scalable and high-performing software solutions to meet the business challenges of our clients. By hiring the Top 1% IT Talent in Latin America, we lead the digital acceleration of companies of all sizes and from every industry. We are currently in business with startups, SMBs, and [REDACTED FOR PUBLICATION] Fortune 500 companies, including Google, Rolls-Royce, Pinterest, SiriusXM, and several others. 

    [REDACTED FOR PUBLICATION] staying true to our vision: developing innovative software solutions in the most efficient way possible. We specialize in solid, end-to-end delivery of highly customized technology solutions designed by the Top 1% of  Engineering teams put together at the fastest rates in the industry. Using our tech expertise and cross-industry experience, we evolve digital transformation into digital acceleration. With remote work and a design thinking mindset at our core, we offer three main services: Delivery Teams, IT Staff Augmentation, and Software Outsourcing. 

    The Dedicated Team model lays the responsibility of the project on BairesDev, including task assignment and direct project management. [REDACTED FOR PUBLICATION]

    The Staff Augmentation model provides individual resources that will augment or extend teams. [REDACTED FOR PUBLICATION]

    BairesDev uses its proprietary skill-matching software StaffingHero™ to secure the best team to work on each project, based on clients’ needs and required expertise. This allows BairesDev’s clients to start and finish projects at incredibly fast rates without compromising on quality. [REDACTED FOR PUBLICATION]

    Knowledge transfer is key during our outgoing collaboration with clients, as we become subject matter experts in the client's core business and the particular problems that they wish to solve. This collaboration occurs throughout the development lifecycle to continuously validate that the work being performed achieves the desired results. We engage the end-users during the early validation guaranteeing that the solution being delivered is visible for everybody involved. This also means that the user is at the center of the design process.

    [REDACTED FOR PUBLICATION]

    No matter the challenge, we always maintain a common philosophy: Innovate and simplify to make the highest quality software in the most efficient way possible.

  3. Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated technical support strategy and implementation since the beginning of 2020, OR an essay of up to 650 words? (Choose one):
    An essay of up to 650 words
  4. In bullet-list form, provide a brief summary (up to 150 words) of up to ten (10) of the chief accomplishments of the nominated technical support strategy and implementation since the beginning of 2020:

    Total 140 words used.

    • 2021 was the fastest-growing year in the history of the company, [REDACTED FOR PUBLICATION]

    • In 2021, BairesDev reduced the build-up time of custom teams from weeks to a couple of days with Staffing Hero™, our staffing suite that uses AI-based algorithms to match the Top 1% Talent. Our clients can start and finish projects at incredibly fast rates without compromising on quality.

    • By focusing on our clients’ needs, we reach an average Customer Satisfaction score of 9.1 out of 10, [REDACTED FOR PUBLICATION]

    • Our NPS of 65.99 positions BairesDev in the 90th percentile, considered as “Excellent”, according to NPS Benchmark for Mid-Market B2B IT companies. Our 4.9/5 score on Clutch only strengthens these claims.

Attachments/Videos/Links:
BairesDev
PNG NPS_Benchmark_for_Mid_Market_B2B_IT_companies_2020.png
URL BairesDev - About us
URL BairesDev - Our Leadership Team
URL BairesDev - Our Clients
URL BairesDev - Success Stories
URL BairesDev - Customer Reviews and Testimonials
URL BairesDev - Awards & Recognitions
URL BairesDev was named “Most Outstanding Leader in Software Development” by CV Magazine
URL BairesDev Wins Six Globee® Awards in the 16th Annual 2021 IT World Awards®
URL BairesDev Wins 2021 Excellence in Customer Service Award
URL BairesDev Named Company of the Year at the 2021 BIG Awards for Business
URL Clutch Honors the Top 1000 Service Providers for 2020 in Exclusive Clutch 1000 List
URL Clutch - BairesDev profile
URL TOPLINE RELEASES UPDATED NPS B2B BENCHMARKS