Company: Applied Systems; Chicago, IL
Company Description: Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest provider of agency and brokerage management systems, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom.
Nomination Category: New Product & Service Categories - Technology Solutions
Nomination Sub Category: Insurance Solution
 Nomination Title: Ivans' Ivans Bookroll
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
New product was released on November 7, 2024.
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 351 words used. If the word count is more than 25 words over the limit, please deduct one (1) point from your score.
Ivans Bookroll is an automated collaborative book transfer solution, allowing carriers to easily request, receive and evaluate agencies’ personal lines and commercial lines book of business data regardless of the agency management system. The automated process enables carriers to quickly identify growth opportunities, while giving agents control to accept or reject book roll requests from their carrier partners.
Ivans Bookroll eliminates time and costs of working with agencies to pull data from their system to get a complete view of possible opportunities, as well as reduces errors resulting from data entry required when reviewing via pdfs or paper files.
Capabilities include:
- Collaborative Book Roll and Policy Transfer Process: Automates the matching and sharing of the policy information of the requested book, allowing carriers and agencies to collaborate more effectively in moving a book of business.
- Secure Process for Gathering and Sharing Policy Data: Securely packages and delivers agency-approved data to your business in a single, consistent data format for all book rolls, regardless of the agency management system.
- Managed via a Single Application: As part of Ivans Exchange, the request, review, acceptance and submission of data is managed through a single interface, creating transparency and consistent user experience between agencies and carriers.
- Diversify book of business and expand agency relationships: Transfer personal or commercial lines policy data to quote and roll an agency’s book of business entirely online. Accelerate market entry, expand business diversification, and forge stronger agent partnerships with ease.
- Bookroll API: Reduce the risk of human error, save time and boost your speed to market by automating large volumes of book roll requests and minimize the need for manual input.
Benefits include:
- Ease of use saves time – 98% reduction in time processing data from agencies. According to the Ivans Connectivity Survey in 2024, carrier staff spend an average 20 hours/week processing book rolls without Ivans Bookroll technology.
- Average growth of new business download for Bookroll customers 2023 v 2024 = 33% commercial lines
- Consistent data format reduces IT resources needed for each book roll.
- Robustness of data allows carriers to select policies that only fit in their book.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 296 words used.
Market performance:
- In 2024, 923 agencies responded to bookroll requests, up from 462 in 2023 (100% increase)
- In 2024 5.5M policies shared, up from 2M policies shared in 2023
- 13% growth in carriers using commercial lines bookroll 2023 vs 2024
- 21% growth in carriers using personal lines bookroll 2023 vs 2024
Critical reception/testimonials:
- Auto-Owners' completed Bookroll volume was $141M and used Ivans Bookroll to acquire $50M in new book transfer business.
- Ivans Bookroll allows Auto-Owners to do larger bookrolls, accommodating books with as many as 500 policies a month – something that would not be possible without Ivans Bookroll capabilities.
- “Bookroll processing went from 1/2 day of work to 5 minutes” – Charles Allen, Quality Analyst – Automation, Auto-Owners, Insurance
- “I can’t recall having to escalate an issue, it’s an easy process for agents” – Charles Allen, Quality Analyst – Automation, Auto-Owners Insurance
- During a recent call with MAPFRE and an agency to complete a bookroll, we achieved remarkable results—over 700 policies and more than $1 million in premium secured in just 30 minutes.
- Karen Pelletier, Agency Principal at Rejean J. Remillard Insurance Agency, Inc., the agent involved, shared her feedback on the process, saying, “It was incredibly easy.' She added, 'My only regret is spending hours the day before printing Dec pages.”
- Cambridge Insurance Manager Peggy Barnes used Ivans Bookroll through Ivans Exchange for a book transfer, saying, “It has proven to me that it is the best process, not only for carriers but also for the agency. I feel like the companies are getting more accurate data than they are when we manually have to enter everything.” For an individual book roll, she went from spending eight to 10 hours gathering information to approximately two total hours with Ivans Exchange.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 65 words used.
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