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Align Technology, Tempe, Arizona: My Invisalign, Virtual Care AI

Company: Align Technology, Tempe, AZ
Nomination Submitted by: Zeno Group
Company Description: Align Technology is a leading global medical device company that designs, manufactures, and sells the Invisalign® system of clear aligners, iTero™ intraoral scanners, and exocad™ CAD/CAM software for digital orthodontics and restorative dentistry.
Nomination Category: App & Mobile Website Categories
Nomination Sub Category: Messaging
2023 Stevie Winner Nomination Title: My Invisalign – Virtual Care AI
  1. The date on which this nominated mobile site or app was first published:

    Invisalign® Virtual Care, built on years of technology R&D at Align was launched in May 2020 to help doctors connect with existing Invisalign patients to ensure continuity of care.

  2. Briefly describe this mobile site or app’s objectives and how it has met those objectives (up to 200 words). If applicable, include here the platforms your app supports:

    Total 169 words used.

    Invisalign Virtual Care AI, Align’s next generation remote monitoring solution with new artificial intelligence-assisted capabilities that streamline workflows for doctors and their staff building on the Invisalign Virtual Care platform launched previously, by adding new artificial intelligence-assisted capabilities that streamline workflows for doctors and their staff. This next generation tool includes features such as patient enrollment, setup, and review directly on the Invisalign Doctor Site without the need to use separate standalone solutions. Invisalign Virtual Care AI helps doctors remotely monitor Invisalign treatment progress based on their own pre-approved clinical settings and AI-assisted algorithms for Automatic Assessment calibrated to each doctor’s ClinCheck® treatment features.

    From the launch of these AI-assisted capabilities in Virtual Care, we have seen improvements on:

    • Number of cases submitted with 99% photo acceptance:
    • only 1% of photos were rejected due to teeth not being in the highlighted areas for review.
    • Time spent to review photos:
    • 50 mins mean to review photos
    • Numbers of photos with unclear posterior teeth visibility
    • 35% reduction 

    (Metrics above are wordwide)

  3. List the appropriate creative and production credits for this app: Advertising Agency/City: Client: Art Director: Cinematographer: Creative Director: Designer: Director: Illustrator/City: Music Producer/City: Photographer/City: Printer/City: Producer: Production Company/City: Programmer: Writer: Web Development Firm/City:

     

Attachments/Videos/Links:
My Invisalign – Virtual Care AI
URL Invisalign Virtual Care AI Press Release
URL Invisalign Virtual Care Guide