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Align Technology, Tempe, Arizona: Invisalign Practice App

Company: Align Technology, Tempe, AZ
Nomination Submitted by: Zeno Group
Company Description: Align Technology is a leading global medical device company that designs, manufactures, and sells the Invisalign® system of clear aligners, iTero™ intraoral scanners, and exocad™ CAD/CAM software for digital orthodontics and restorative dentistry.
Nomination Category: App & Mobile Website Categories
Nomination Sub Category: Integrated Mobile Experience
2023 Stevie Winner Nomination Title: Invisalign® Practice App
  1. The date on which this nominated mobile site or app was first published:

    Invisalign Practice App was made available to Align customers in October 2021.

    Align Technology is a global medical device company with industry-leading products including the Invisalign® system, the most advanced clear aligner system in the world, and iTero™ intraoral scanners and services and exocad™ CAD/CAM software. Align has helped treat 14 million patients with the Invisalign system and is driving the evolution in digital dentistry with the iTero intraoral scanner and exocad CAD/CAM software − modernizing today’s practices by enabling enhanced digital orthodontic and restorative workflows to improve patient outcomes and practice efficiencies.  Invisalign® treatment is prescribed to patients through Invisalign trained orthodontists or general practitioner dentists. It canstreamline the treatment planning process in a doctor’s practice using features such as Invisalign™ Photo Uploader, patient & prospect management, Invisalign® Virtual Care, Invisalign® Virtual Appointments, and Invisalign SmileView.™

    The Invisalign Practice App is fully integrated into the Invisalign doctor website to streamline practice workflows by enabling doctors to manage their Invisalign patients and prospects. Doctors can use the app to onboard new Invisalign patients and manage consumers who may be considering Invisalign treatment. The app also can help doctors track prospective Invisalign patient lead status. Additionally, doctors can schedule virtual appointments with prospective patients so that they can discuss their options for treatment.

    Once a consumer confirms that they would like to proceed with Invisalign treatment, a pre-treatment dental photo is needed. One challenge for doctor’s offices is the process of saving DSLR pictures to Digital Cloud. This is where Invisalign Practice App comes into play. Using the mobile device’s camera, the application can take dental images of patients. That are then uploaded to the patient’s profile and can be used to order Invisalign aligners. This streamlines the workflow of transferring DSLR pictures to a desktop and uploading them. It also can help doctors to scale their business by allowing members of their staff to take pictures of patients using any mobile device, instead of having to share a DSLR camera.

    Since taking patient photos is a big part of the application, we have spent a lot of time refining the photo taking process. To get consistent photos, the application uses AI-guided photo capture​ real-time guidance.

    Once Invisalign treatment has started, regular in-person or virtual checkups are important so that doctors can review treatment progress and communicate with their patient. Doctors have the option of scheduling virtual meetings (Invisalign® Virtual Care) with their patients through the application. 

     

  2. Briefly describe this mobile site or app’s objectives and how it has met those objectives (up to 200 words). If applicable, include here the platforms your app supports:

    Total 149 words used.
    Primary objective of Invisalign Practice App is to enable doctors to manage their practice from anywhere. The goal of the application is to give doctors the tools they need to optimize their workflow of treating patients with the Invisalign® system. The application touches every step in the treatment process.

    Supported Platforms: Invisalign Practice App is supported on all versions of Apple iPhones, iPads & Android Phones. iOS version of the app is built using Swift & SwiftUI. Android version of the app is built using Kotlin.
    Measurable Results:  Below are some of the key usage metrics of the app since October 2021 to date.

    • 450K app downloads
    • 58K active ClinIDs
    • 484K patients created
    • 6.5M photos captured and uploaded to IDS
    • 2M photos exported
    • 38K Invisalign SmileView visits
    • 119K case assessment submissions
    • Invisalign Practice App is available in 106 international markets across North America, LATAM, EMEA & APAC regions.
  3. List the appropriate creative and production credits for this app: Advertising Agency/City: Client: Art Director: Cinematographer: Creative Director: Designer: Director: Illustrator/City: Music Producer/City: Photographer/City: Printer/City: Producer: Production Company/City: Programmer: Writer: Web Development Firm/City:
    1. EVP, Chief Digital Officer: Sreelakshmi Kolli
    2. VP, EMEA IT & Global Consumer Technology: Leela Parvathaneni
    3. Sr. Global Product Manager, Digital Solutions: Ritvik Bansal
    4. Sr Manager, Mobile Applications, Customer: Deepak Kolluri
    5. Sr Scrum Master, Technical BA: Pragati Dewangan
    6. iOS Developers:  Chinna Venkata Raju Addepally, Sarat Chandran, Gabor Eszenyi, Vladislav Molivenu, Venkat Reddy
    7. Android Developers:  Horia Turica, Mate Szoke, Laszlo Benedek, Usha Konduru
    8. Software Developers in Test (SQA):  Rohan Kurve, Saketh Pullagura, Nithya Ramamoorthy, Disha Purohit
    9. Expert UX Designer: Will Neville
Attachments/Videos/Links:
Invisalign® Practice App
URL Invisalign Practice App Video
URL iOS App
URL Android App