Support Awards

2014 Support Awards Categories Stevie® Award Winners

Awards in all of these categories were presented at the ABA's traditional awards banquet in Chicago on June 13.

Support Department of the Year
GOLD STEVIE WINNER:
BDS Marketing, Inc., Irvine, CA: More than Just Numbers: How BDSmktg’s Business Intelligence Department Raised the Bar for Reporting and Analytics
SILVER STEVIE WINNERS:
7-Eleven, Dallas, TX: Servant Leadership through 7-Excel University
EMKAY Inc., Itasca, IL: EMKAY's Client Service Gurus
USANA Health Sciences, Salt Lake City, UT: USANA Maintenance
BRONZE STEVIE WINNERS:
ABM Franchising Group, Canonsburg, PA: ABM Franchising Group Support Department
Dean Evans & Associates Inc., Centennial, CO: Managing Growth by Maturing Support - Holding onto the Value of Customer Satisfaction
John Hancock Financial Services, Boston, MA: Hungry and ready for more!
Monitronics International, Inc., Dallas, TX: Customer Experience, Monitronics International

Support Team of the Year - Computer Services and Computer Software
GOLD STEVIE WINNER:
Engility, Chantilly, VA: Engility's Army Northern Regional Medical Command Support Team
SILVER STEVIE WINNER:
SoftPro, Raleigh, NC: Our User-Friendliness Doesn’t Stop With Product Design
BRONZE STEVIE WINNERS:
Snowbound Software, Waltham, MA: Snowbound Software's Support Team
Tallie, San Francisco, CA: Tallie Reinvents SaaS Customer Service Through Product Expertise

Support Team of the Year - Financial Services and Insurance
GOLD STEVIE WINNER:
Electric Insurance Company, Beverly, MA: Electric Insurance Company Agency Services
BRONZE STEVIE WINNERS:
John Hancock Financial Services, Boston, MA: John Hancock Annuities and Fixed Products Operations' Reclaim Team
John Hancock Signature Services, Boston, MA: Dealer Service Transition - One Team, One Dream
John Hancock Signature Services, Boston, MA: The Influence of Underlying Support

Support Team of the Year - All Other Industries
GOLD STEVIE WINNER:
EMKAY Inc., Itasca, IL: EMKAY The New Standard In Client Support
SILVER STEVIE WINNER:
Wheels Inc., Des Plaines, IL: Wheels Client Analytics Team Drives Efficient, Accurate Supply of Data
BRONZE STEVIE WINNERS:
DHL Express, Tempe, AZ: DHL’s Call Center Quality Team
Marriott Vacations Worldwide, Orlando, FL: Sales Operations Team
Trowbridge & Trowbridge LLC, Vienna, VA: T&T CMMI Support Team

Support Staffer of the Year
GOLD STEVIE WINNER:
Quality Systems, Inc., Irvine, CA: Desiree Vale, Executive Assistant
SILVER STEVIE WINNERS:
TechnologyAdvice, Nashville, TN: Susan Boutot, Office Manager
USANA Health Sciences, Salt Lake City, UT: Susie Derber, USANA True Health Foundation Executive Assistant
BRONZE STEVIE WINNERS:
Information Builders, New York, NY: Maryann Federico, Assistant Manager - WebFOCUS Support Group
Temperature@lert, Boston, MA: Phil Trapasso, Manager of Research and Development
Trowbridge & Trowbridge LLC, Vienna, VA: Sandra Steves, Onsite Quality Manager