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LickYourPhone Media, Sydney, New South Wales, Australia: Rita Agoulian, Founder

Company: Green Door Co, Sydney, NSW
Company Description: PR FIRM ENTERING MULTIPLE CLIENTS
Nomination Category: Individual Awards Categories
Nomination Sub Category: Woman of the Year - Social Media
2023 Stevie Winner Nomination Title: Rita Agoulian, LickYourPhone Media Founder
  1. Briefly describe the nominated individual: history and past performance (up to 200 words):

    Total 193 words used.

    Rita Agoulian is the food obsessed founder of Australian social media marketing agency, LickYourPhone Media, creating high impact, cost effective social media strategies for the hospitality industry.  

     LickYourPhone Media was created out of passion when Rita noticed too many great restaurants struggling and knew she could help them with her knowledge, love for business & experience in social media marketing. After quitting a full-time finance role to chase her dreams, it's been an obsession-fuelled rollercoaster of successes and failures, continuous learning, and a deep sense of purpose. Rita believes these are ingredients behind the exponential growth of LickYourPhone Media, jumping from two employees to 15 since October 2021. 

     LickYourPhone Media boasts a client list of over 80 popular consumer brands, including global heavyweights like McDonald's, Coca-Cola, Cadbury, Hungry Jacks, Krispy Kreme, and Doritos, and a social media reach of 53 million. They're also the only Australian agency with a 100% viral campaign strike rate. Knowing exactly how to tap into the power of social media to create buzz, generate word of mouth referrals, attract new followers, and convert them into customers without any ad spend has become an absolute lifeline for their clients.

  2. Outline the nominee's achievements since July 1 2021 that you wish to bring to the judges' attention (up to 250 words):

    Total 250 words used.

    LickYourPhone Media's revenue has more than doubled over the last two financial years, hitting a [REDACTED FOR PUBLICATION] sales milestone in May 2023. Considering the devastating impact of the pandemic on our customer base – hospitality businesses – LickYourPhone's growth is an extraordinary achievement and testament to our team's sheer hard work and expertise. More than just a social media partner to our clients, we’ve helped over 80 small businesses achieve strong, sustainable growth in the face of a challenging post pandemic hospitality landscape. 

    New-to-the-scene Sydney restaurant Bistro Nido engaged LickYourPhone Media to make an impact from the very first customer touchpoint. Harnessing the power of social media influencer marketing and our understanding of what is trending on social media we generated serious buzz for Bistro Nido, reaching over 715,247 people organically without ad spend. In their first five weeks of business, Bistro Nido was booked out nearly every day, virtually unheard of for a newly launched restaurant. In another single targeted strategy, LickYourPhone Media turned Dopa by Devon’s online hype into a sold-out in-store campaign. Promoting 100 free don bowls between 1:30-3:30pm, the restaurant sold out within just 20 minutes!  

    LickYourPhone Media has built a reputation as one of the industry's most exciting and successful social media marketing agencies. We are a multi-award-winning business, taking home five award wins in 2022, including in the Women's Small Business Champion Awards, Social Media Marketing Awards and the Stevie Awards for Women in Business, and being shortlisted in another ten.

  3. Which will you submit for your nomination in this category, a video of up to five (5) minutes, explaining the achievements since July 1, 2021 of the nominated woman, OR written answers to the questions? (Choose one):
    Written answers to the questions
  4. If you are submitting a video of up to five (5) minutes in length, provide the URL of the video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video. If you are submitting written answers to the questions for this category, provide them in the spaces below:

     

  5. Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the nominee's past performance (up to 250 words):

    Total 249 words used.

    With a virtually unheard of 100% strike rate when it comes to making client campaigns go viral, LickYourPhone Media has worked with over 80 clients - working exclusively with restaurants, cafes or food brands - to tap into the power of social media to create buzz, generate word of mouth referrals and attract new customers. LickYourPhone Media converts followers into customers without any ad spend. 

    LickYourPhone Media has been a crucial support to the flailing hospitality industry in recent years, helping our clients grow by creating opportunities where there were none. We modernised our client’s social media strategies by utilising nano influencers on TikTok and Instagram and introduced innovative ideas like “Netflix and Chill” which enabled restaurants to remain open with a pivot to home delivery. We are continuously finding new ways to help our clients reach their customers in a significantly changed industry. 

     Rita also leveraged her social influence and expertise, creating viral videos to encourage the public to support local restaurants throughout this time. It didn’t matter if they were clients of LickYourPhone or not. One viral video profiling a local restaurant that wasn’t a client was seen by 598,000 people, received 6,000 referrals on TikTok and reached over 62,400 people on Instagram. 

     Like our clients, we’ve grown LickYourPhone Media 100% on referrals and inbound marketing. Now as a vision partner educator with The Entourage, Rita can pay it forward by mentoring small business owners and entrepreneurs who are where she used to be.

  6. Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):

    Total 18 words used.

    1. LickYourPhone Website

    2. LickYourPhone Instagram (main)

    3. LickYourDessert Instagram

    4. Cake_Cookies_Chocolate Instagram

    5. LickYourPhone Supplementary Evidence Document

Attachments/Videos/Links:
Rita Agoulian, LickYourPhone Media Founder
URL LickYourPhone Website
URL LickYourPhone Instagram (main)
URL LickYourDessert Instagram
URL Cakes_Cookies_Chocolate Instagram by LickYourPhone Media
PDF LickYourPhone_Media__Supplementary_evidence_2.pdf