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Best Doctors, Inc., Boston, MA

Gold Stevie Award Winner 2012, Click to Enter The 2014 American Business Awards

Company: Best Doctors, Inc., Boston, MA
Company Description: Best Doctors works with the best five percent of doctors to help over 30 million members get the right diagnosis and treatment. Best Doctors uses state-of-the-art technology capabilities to deliver improved health outcomes while reducing costs by seamlessly integrating its trusted health services with large self-insured employers, insurers and other groups in every major region of the world.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Most Innovative Company of the Year - Up to 2,500 Employees

Nomination Title: Best Doctors - Most Innovative Company of the Year

Tell the story about what this nominated organization achieved since January 1 2013 (up to 525 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms. Be sure to mention obstacles overcome, innovations or discoveries made, and outcomes:

Despite the “latest and greatest” medical advances in the United States, misdiagnosis is still rampant. Public studies indicate between 15-28% of patients worldwide are getting the wrong diagnosis, a dynamic thought to account for an estimated 700 billion in wasted healthcare dollars, as well as unnecessary costs for employers and employees, needless anguish and in some cases death.

In 2013, Best Doctors unveiled Medting, a cutting-edge, cloud-based software that allows clinicians to easily and securely collaborate while enabling access to shared diagnostic image and video files.

Medting enables physicians to work together on challenging cases, share files and diagnostic images, and build an educational library of medical information. It creates an ideal forum for online tumor boards and other disease-specific meetings by negating time and scheduling conflicts.

Hospitals, medical societies and health systems are using the online collaboration platform to expand physicians’ access to knowledge and shared understanding. Using the Medting enterprise solution, Best Doctors® provides a private, branded forum for each client, wherein the client’s physicians can login and submit a case for peer-to-peer consultation, ask questions of other physicians or conduct training courses for students.

The American Society for Blood and Marrow Transplantation became an immediate user of the service and they have been emphatic about its success. Over 30 hospital systems in Spain have also been using the service to get more minds working together on their most complex cases.

Best Doctors is playing a leading role in turning traditional notions of health care on their head with its own pioneering approach to the misdiagnosis epidemic. Through its innovative processes, Best Doctors is significantly reducing unnecessary costs for Fortune 500 and 1000 companies and their employees, both in the U.S. and globally, with an average cost avoidance of $6,958 per case, and delivering a return on investment for these companies of at least 1:1.

Through the company’s efforts to deliver the right diagnoses and right treatment for its members, the company reported in 2013 it had corrected or refined diagnoses in 34 percent of cases in the US, and corrected or improved treatment in 68 percent of cases.

Best Doctors believes that the right diagnosis provided the first time around – together with quality, more customized patient care – should be the rule and not the exception and is working toward that being the reality for everyone – no matter where they live. No other company or health care program is doing this to the same degree as Best Doctors, nor can any other service lay claim to the same level of service or return on investment.

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Provide a brief (up to 125 words) biography about the leader of this nominated organization:

David Seligman, Chairman and CEO, has 28 years of broad management and strategic experience in the health care sector – including market development, mergers and acquisitions, and performance turnarounds. He has amassed a wealth of experience in the health services industry at companies including Fresenius Medical Care, PillingWeck (Teleflex), Dismedicas and Welch Allyn Inc. Since 1997, David has led Best Doctors’ vision and growth strategy. David received the Ernst & Young Entrepreneur of the Year® 2010 Award in the healthcare category in New England, and graduated valedictorian from Thunderbird with a Masters in International Management and from UCLA with a degree in Economics.