Total 578 words used.
Enterprises large and small are progressing with digital transformation initiatives, modernizing applications, and leveraging multi-cloud, virtual, and cloud-native capabilities. IT organizations manage complex, diverse, and distributed network, cloud, system, application, and database infrastructures. Many have amassed various monitoring and management tools to handle specific IT issues and requirements. It isn’t unusual for divisions, departments, project teams, and shadow IT to each obtain their own monitoring products. This has resulted in the reliance on disparate (and often duplicate) tool use across operations, systems, development, and security—to the point of diminishing returns.
This piecemeal approach can’t keep pace with app modernization and infrastructure dynamics. Managing modern, dynamic infrastructure with islands of visibility and control makes it challenging to gain operational oversight, understand service dependencies, and efficiently identify, prioritize, and resolve issues.
As a next-generation, integrated IT infrastructure, application, and database performance monitoring solution, the SolarWinds Observability platform offers organizations of any size a comprehensive, integrated, and cost-effective full-stack solution. This solution helps optimize performance, ensure availability, and reduce remediation time across on-premises and cloud environments by increasing visibility, intelligence, and productivity.
SolarWinds® Observability is a fully integrated, cloud-native software-as-a-service (SaaS) solution offering unified and comprehensive visibility across the entire technology stack. It supports modern and custom web applications to help ensure key business services meet service-level objectives and deliver optimal user experiences. The solution is the company’s first-ever fully cloud-native SaaS observability solution, and it was developed using the SolarWinds Secure by Design principles and adherence to an advanced, multi-layer security framework.
By combining SolarWinds solutions across network, infrastructure, systems, application, database, digital experience, and log monitoring in one end-to-end solution, IT teams can finally have single-pane-of-glass visibility across private and public clouds. SolarWinds Observability also has the unique ability to meet customers wherever they may be on their cloud journey, which is essential since many companies employ a combination of on-premises and cloud environments. The offering utilizes artificial intelligence (AI)/machine learning (ML) capabilities to expedite anomaly identification and resolution. SolarWinds Observability is available as a cloud-native offering on the Azure® and AWS® clouds.
SolarWinds Observability improves on the existing industry practice of using various – and often duplicate – monitoring tools across organizations by instead unifying services to give enterprises the necessary holistic and deep visibility that they need. This offering fills a gap in the market for a unified, secure, SaaS cloud-native observability solution that can be deployed across on-premises and multi-cloud environments. The solution helps technology teams of all sizes ensure optimal performance and superior user experience, regardless of how distributed their organizations’ services are, where they run, or how often they change.
The biggest challenge SolarWinds faced, as an organization with a strong legacy of delivering self-hosted products, is aligning internal teams to drive SaaS success. Some examples include getting delivery organizations aligned to faster release cycles, working with finance teams to understand and produce SaaS-related metrics, working with marketing teams to describe customer lifetime value in the context of customer acquisition cost, or working with sales teams to teach them not just product-specific benefits but SaaS-specific benefits to customers. These are often ongoing discussions rather than point-in-time decisions, continuing to occur after launch and into growth stages. When developing SolarWinds Observability, the company (1) consistently reminded internal stakeholders of business goals tied to SolarWinds Observability, (2) were pragmatic when setbacks occurred along the way, and (3) paid close attention to not only “launching” but “landing” (that is, driving customer adoption and scale) of the product.
Nomination Title: SolarWinds Observability - AI-powered Software-as-a-service (SaaS) solution for IT management
