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Logo Software, Kocaeli, Turkey: Logo Diva RETAIL Mobile Cloud Sales Solution

Company: Logo Software, Kocaeli, Turkey
Company Description: Turkey’s largest public software company and the largest local enterprise software company, Logo continues its activities as one of the leading companies in the industry since its foundation in 1984. Logo offers application software solutions to enterprises ranging in size from micro to large corporations. The company have 1,300 employees and 900 business partners in 4 different countries.
Nomination Category: Technology Categories
Nomination Sub Category: Award for the Innovation in Technology Development - Computer Industries
2023 Stevie Winner Nomination Title: Logo Diva RETAIL Mobile Cloud Sales Solution
  1. Provide an essay of up to 625 words describing the nominee's innovative achievements since July 1 2020:

     

    Total 583 words used.

    Diva RETAIL Mobile Cloud Sales Solution

    Logo Diva RETAIL Mobile Sales Application is an innovative retail solution that revolutionized the combination of mobile payment systems and retail sales for retail market that brands would offer better customer experience.

    The dynamic market variables of the retail market increases the customer experience by innovation and convenience.

    Innovation, efficiency and convenience are very important factors for customer experience in retail market. The increasing density in stores on weekends and during campaign periods on special occasions causes long queues and pileups in front of the cash register. Slow and difficult sales processes during peak periods ignited the development of this technology. In order to produce an innovative solution, we launched Logo Diva RETAIL Mobile Sales Application, which makes it possible to sell quickly and easily on the mobile devices with credit card payment option. 

    Diva Retail Mobile solution offers brands to serve their consumers through a new experience in mobile shopping for the first time which enabled real-time management of many different customers in-store shopping experience without queuing at the cash register. This solution prevented congestion in front of the cash register during peak periods, also it enabled possibility to sell quickly and easily on mobile devices without the need to purchase additional cash desk equipment. Meanwhile this solution enabled real-time transactions on mobile devices as if they are produced by cash register systems thanks to its cloud API based infrastructure. Thus, Diva Retail Mobile Solution handles many of the complex sales procedures like customer identification, personalized campaigns offering to relevant customer segmentation, correct basket total amount calculation,  collecting credit card payment in a mobile device rather than the cumbersome cash register/pos devices.  Diva Retail solutions offers e-transactions and e-invoice within the software which is regulated by Turkish laws. The application offers the opportunity to receive payments with loyalty points, QR Code and mobile wallets while working integrated with loyalty applications thanks to its internal or external integration feature. In addition, since sales are mobilized with Diva Retail Mobile, seasonal stores have become able to sell products with mobile devices and receive credit card payments without large hardware.

    Logo Diva Retail Mobile application offers customers brand new features and experience at every stage, from omni-channel sales processes to mobile checkout solutions which are integrated with Turkey's alternative payment platforms. In addition to these, Logo considers seamless customer experience at outmost importance. We offer in-store customers more convenient, more flexible buying experience which enables retail brands to build capabilities that drive sales and customer experience-oriented, fast and efficient solution. Diva stands out as an innovative solution for retail with features such as the mobile sales module that perfects the customer experience. For example, thousands of products are sold every day through "Boyner and Boyner Now" with our application. In this context, many different sectors and brands serve their customers using Diva Retail Solutions.

    Logo Diva Retail Mobile Application offers cloud solution where brands can focus more on convenience and improvement of customer experience.

    The commissioning of the application is very easy, and since it is a cloud system, users can easily start using the solution in a way that integrates with all sales processes without the need for administrators who has high technical knowledge. At this point, Dive Retail Mobile application provides an easy conversion opportunity for retail brands which are working with traditional offline software.  After analysing the needs of the customer, expert Logo software engineers will make a project plan for the needs of the customer.

     

Attachments/Videos/Links:
Logo Diva RETAIL Mobile Cloud Sales Solution
URL Logo Diva Retail
URL Logo Diva Retail Solutions
PDF Logo_Diva_RETAIL_02062022_en.pdf
URL Promotional video