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In order to make customer and payment experience faster and easier in an innovative way, we launched the cloud-based Diva RETAIL Self Checkout Application, which offers customers the opportunity to complete shopping by themselves without waiting in line. Thanks to the power of the Diva RETAIL cloud platform, it becomes an accessible sales and payment point that can be offered as a standard in stores. Thus, it promises a fast, seamless and convenient shopping experience in retail stores.
In stores, customers prefer easier and faster digital payment solutions. With the intuitive screen and easy-to-use design of the Diva RETAIL Self Checkout Application, customers can scan products and make payments themselves. It can be customized with the colors and style of each brand from the start screen to the payment screen, from help screens to voice commands. Thanks to the support of different languages for screen interfaces and voice guidance files, tourists can also benefit from this shopping experience.
Diva RETAIL Self Checkout Application is a cloud service that is ready to use immediately. Therefore, it can be used as a separate application (stand alone) independent of existing cash register systems. Thanks to the simple and easy-to-use interfaces instead of the traditional cash register systems’ overloaded, unintuitive interfaces, it is easier to provide a top-level customer experience. It is possible to use this experience in stores with a structure that is independent of traditional cash register systems but unified to the core systems with the same integration points. Thus, even if the cash register systems are traditional or legacy, the cloud based Diva RETAIL Self Checkout Application brings a significant technological contribution to the store.
Diva RETAIL Self Checkout Application is an easy payment point where flexibility and speed meet customer experience. The application offers a wide variety of digital payment options at the cash registers. Diva RETAIL Self Checkout Application, which works integrated with leading payment terminals, allows payment with all credit cards and installment options are also offered for credit cards.
Diva RETAIL Self Checkout Application provides an infrastructure that can work with RFID systems. Thanks to RFID technology, adding products to the basket and calculating prices is much faster than traditional barcode scanning each product one by one. In products supported by RFID components, shopping can be completed more quickly. In addition, if products with alarm-enabled RFID components are used, the application integrates to the alarm removal device software. Ensuring the safety of the shopping, alarms can be removed only if the payment has been completed.
It is the first advanced Self Checkout in Turkey that is supported by retail-specific cloud platform power and can be used outside of large supermarkets. Since Diva Retail cloud platform can also provide services through major cloud providers, Diva RETAIL Self Checkout Application is a service that can be offered on a global scale.
The most important aspect of Diva RETAIL Self Checkout Application that differentiates it from other Self Checkout systems is the retail-specific cloud services running behind it. In this way, processes such as payment, mobile applications, promotion, price and campaign services and transactions such as sales, orders, invoices and a combination of these can be designed and implemented over the cloud. In addition to these, customer loyalty programs and processes that will increase customer experience with an advanced API structure can be designed and run via the cloud.
Logo Sofware considers seamless customer experience at outmost importance. We offer in-store customers more convenient, more flexible buying experience which enables retail brands to build capabilities that drive sales and customer experience-oriented, fast and efficient solution. For example, thousands of products are sold every day in Decathlon’s stores in Turkey with our Self Checkout Application.