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The Welsh Air Ambulance Charitable Trust - Organization of the Year

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Company: The Welsh Air Ambulance Charitable Trust, Llanelli, Wales, United Kingdom
Company Description: Launched on St David's Day 2001. Wales air ambulance is the air ambulance medical service in Wales. We provide air cover to relieve sickness and injury wherever and whenever anybody in Wales needs us. Each year our 4 helicopters attend around 2500 missions across Wales. The charity is funded by the people of wales. Serving Wales - Saving Lives. In short. we take the ITU to the patient.
Nomination Category: Company/Organization Awards Categories
Nomination Sub Category: Organization of the Year – Government or Non-Profit– More Than 10 Employees

Nomination Title: The Welsh Air Ambulance Charitable Trust

Describe for the judges the activities and accomplishments of the nominated organization since the beginning of July last year (up to 525 words):

Wales Air Ambulance Charity (WAAC) was launched on St David’s Day 2001. Its award-winning service flies the A&E unit to the patient, using pioneering and lifesaving treatments. WAAC needs to raise £6.5mn each year to fly its four helicopters. In 2018 it raised over £12mn.

Angela Hughes was the first employee of the charity in 2002. There was no business plan, no office, no staff and limited funds. In 2018 it has 4 offices, 4 airbases, 18 shops, a café and a heliport. The new purpose built HQ was opened by HRH Prince Charles in February,2108.

The charity flies 2,500 missions a year and has completed almost 30,000 missions in total. Angela helped develop a new cross-sector scheme which secured consultant-level NHS doctors and critical care practitioners on board WAAC. More treatments could be provided on scene, such as blood transfusions, anaesthesia and chest surgery. By taking A&E to the patient, we have shortened the time it takes to receive consultant-led treatment. More people across Wales now have equal access to timely consultant-led treatment during an emergency incident, and immediately transported to specialist care at facilities across Wales and beyond.

In 2017 Angela also established the Children’s Wales Air Ambulance division to provide specialist care and transport for vulnerable babies and children, including flights to Great Ormond Street, London. The first mission using the new, advanced flight incubator was transferring a premature baby. We have flown babies and children between hospitals across Wales. We have also flown patients to paediatric and neonatal units in Liverpool, Birmingham and London, and repatriated Welsh children and babies.

The CWAA helicopter is crewed by Helicopter Transfer Practitioners (HTPs), medics who are trained to care for patients on flight transfers. We are the only air ambulance charity in the UK to have HTPs.

Our new Advanced Incubator systems are unique to Wales: we travelled to Switzerland to contribute to the design of these machines, which are electronically heated and oxygenated. They are currently the only such system in the UK and have made a valuable difference to our neonatal transfers.

’The Welsh Model’ is becoming a familiar term as organisations worldwide engage with us to replicate our model, including the USA, New Zealand and Ireland.

In August 2018 Angela took over the running of a busy heliport in the capital city. A pioneering opportunity for Wales Air Ambulance to take on a new venture which will help to generate funds for the lifesaving cause. All profits made at the Heliport will support the charitable missions and any commercial use of the site will now be helping to save lives. Anyone using the heliport's fantastic facilities, for landing, fuel or other purposes, will do so knowing they are helping to save lives.

These achievements have been possible thanks to Angela’s leadership, drive and business acumen. Angela’s strengths are rooted in our Values, which are integral to everything within the charity and they are principles for good leadership: Integrity, Valuing People, Innovation and Accountability. WAA are always looking at ways to improve the chances of survival and quality of life for everyone.

Provide a brief biography of the person or persons who lead the nominated company (up to 125 words):

Angela (62 years old) has built Wales air Ambulance into a vital healthcare charity raising over £90million with 4 helicopters covering every corner of Wales, now the largest air ambulance charity in the UK with 650 volunteers and 110 staff in Wales.

After surviving cancer aged 34, Angela dedicated her career to the Third Sector. Previously Finance Director and then European HR and Quality Manager in construction and technology. Angela’s professionalism has been tested with her youngest son suffering from a mental illness and eldest son who died from Leukaemia.

Special recognition awards 17/18

-Female CEO Excellence Award 2017
-Lifetime Achievement runner up Women in Business Award 2017
-Global Awards Charity Management Professional 2018
-Air ambulance Association Special Incident Award 2017

Choose one (even if both apply): The CEO (or other principal manager) of this company is a woman, and at least 40% of the management team is comprised of women.