TriageLogic Group and Continuwell - Female Entrepreneur of the Year
Company: TriageLogic Group and Continuwell, Jacksonville, FL
Company Description: Charu Raheja, PhD, along with her husband, Ravi Raheja, MD, saw that there was a need for accurate, reliable, cost-effective triage services in both hospital and private practice settings. They founded TriageLogic in 2005, after extensive research and investment in the development of proprietary triage software technology.
Nomination Category: Individual Awards Categories
Nomination Sub Category: Female Entrepreneur of the Year – Business Services –10 or Less Employees
Nomination Title: Charu Raheja, PhD CEO
Describe for the judges the activities and accomplishments of the nominated entrepreneur since the beginning of July last year (up to 525 words):
Charu Raheja’s personal struggles and triumphs with her own health define both her personal and professional mission.
About 10 years ago, her father complained about a persistent stomach ache, but did not seek immediate care because he did not think it was serious. He died the next day from a sudden heart attack. She started TriageLogic to provide people with easy and affordable, 24/7 access to trained nurses to assess their symptoms and help save their lives. Today, TriageLogic serves some of the largest hospitals around the country. In this past year, we have continued to improve patient access to doctors and nurses 24/7. In early 2018, we introduced a low-cost mobile solution for hospitals and doctor’s offices. This mobile solution allows patients to access their doctor offices during the day, request appointments via secure communication, and discuss health concerns, among other options. After-hours, it allows patients to send messages to triage nurses, chat, or request a nurse call them on the phone. Nurses can also transfer calls to a doctor and allow the doctor to do a virtual visit with the patient via the mobile solution.
Six years later, another health scare changed the course of her life again. While on vacation, she had a stroke due to an arteriovenous malformation (AVM) in her brain. The recovery included three surgeries and months of recuperation (including temporary paralysis). Once recovered, she was determined to expand access to affordable 24/7 health and wellness support across the USA in the hopes that other people can avoid experiences like hers and get fast assistance with their health symptoms. She launched Continuwell to take the accessibility of health and wellness even further.
Since 2017, Continuwell has been working with businesses across the U.S. to engage employees with the health and wellness resources available to them and 24/7 health ambassadors who evaluate symptoms and educate employees on health. We have documented approximately 14% of unnecessary ER visits and about 8.5% of cases where callers were underestimating their life-threatening symptoms and would not have gone to the hospital if they hadn’t spoken with our nurse.
This dedication to serve carries over into her personal time as well. Being involved in several non-profit organizations, including as a board member of Community Health Charities, Charu has served on the Corporate Governance and Finance Committees and became the Chair of the Audit Committee in July 2017. She also enjoys being involved with the Women Giving Alliance and CISV International. Facilitating a local patient support group for fellow Aneurysm and AVM survivors has been very rewarding as well.
In addition to being named a finalist for the 2017 Ernst and Young Winning Women Award, Charu has been honored to accept several awards, such as the 2017 Enterprising Women of the Year Award and the Jacksonville Women of Influence Award. She was also featured in Mirror Magazine’s Women in Technology and Entrepreneurship to Watch for in 2018.
As her team remains focused on the impact they have on human lives, Continuwell also creates corporate value by saving lives, facilitating easy access to health resources, and empowering their employees to take charge of their health.
Provide a brief biography of the nominated entrepreneur (up to 125 words):
Driven by her entrepreneurial spirit, and the desire to make health and wellness accessible, Charu co-founded TriageLogic in 2006 and Continuwell in 2017. Charu received her PhD in Finance from NY University. She taught finance and valuation at Vanderbilt University and Wake Forest University from 2001 until 2011. Charu is an expert on project and firm valuation, and her award-winning research and publications have influenced corporate policy and regulation. Charu has presented and discussed corporate governance policy and corporate value in several highly regarded organizations, such as Harvard University, Princeton University, and the Board of Governors of the Federal Reserve Bank.
Charu is native of Brazil and moved to the USA in 1990. She fell in love with the country and stayed.