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DCR Workforce - Best New Business Products

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Company: DCR Workforce, Boca Raton, FL
Company Division/Group: DCR Workforce acquired by COUPA
Company Description: DCR offers a holistic vendor management system for contingent workforce management, supporting all worker types. Smart Track VMS is a cloud-based system serving large, enterprise organizations while Smart Track NOW is a next-level, out-of-the-box VMS providing a fully scalable solution to small and midsize companies or to enterprise accounts that don’t have a program and want a proof of concept.
Nomination Category: Product & Service Awards Categories
Nomination Sub Category: Best New Product or Service of the Year - Business Products

Nomination Title: Changing the Game for Non-Employee Vendor Management Systems

Describe for the judges the nominated product or service, including its features, functions, benefits, and performance to date (up to 525 words). Include in this section the date since the beginning of July last year on which the product or service was introduced to the marketplace:

Instant Everything and Self-Service

The consumer world of instant gratification has segued into the business world. Business professionals are looking instant ROI from technology. In addition, consumers used to self-service are demanding that in the business world as well. No one wants to ask for assistance if they can do it themselves.

In the Vendor Management System (VMS) arena it typically takes months or even years to implement the technology. Once up and running, any changes are often routed through the vendor and, if approved, the process to make those changes begins.

DCR’s President and Co-founder, Ammu Warrier, recognized the need for lightening-speed implementations with self-service configurability. Not satisfied with the status quo, she tasked her team to make industry-leading changes.

Enter: Smart Track NOW

In 2017, DCR launched Smart Track NOW, a mid-market, next-level, out-of-the-box VMS that provides an agile solution that shortens a client’s time-to-value and enhances front-end configurability capabilities.

This move took DCR’s flagship product, Smart Track VMS, which enables full support for all aspects of contingent workforce management, and put its implementation methodology on steroids.

An instance of Smart Track NOW can be deployed in less than one week, whereas by industry comparison, a standard implementation can take several months to fully deploy. There is no competitive product in the market that comes even remotely close to meet these implementation and functional capabilities as well as have full agility and scalability to enterprise-level functions – without ripping and replacing to an entirely new technology.

By transforming complicated coding and software development functions into an easy-to-use front-end interface, Smart Track NOW has changed the game in VMS implementation and configurability.

Industry Impact

For an elite private university, DCR’s implementation team deployed Smart Track NOW in one week without integrations, but with a focus to scale over time as their needs evolve.

In the modern-day business environment where a contingent workforce is in high demand, and where demand is growing rapidly, having a VMS partner who can quickly deploy its platform, provide an application with easy front-end configurability and immediate scalability to meet system needs are a nod to the ever-changing workforce environment. Smart Track NOW epitomizes the manifestation of this workforce transformation from the employee to the contingent worker: scalable, configurable and on time to meet client needs.

High Points

-Smart Track NOW rapid implementationmeans go-livecan occurin less than one week, includingclient-specific requirements.
-Highly scalableSmartTrackNOW adaptstobusinessneeds as it evolves over time.
-No developmentorcustomcoding required –front-end configurability enables immediate changes.
-Front-end configurability enables immediate changes. No need for software development tickets. Just log in and start configuring.
-Integrate with your systems (HRIS, financial, other) and add advanced modules such as Statement of Work (SOW), as needed.
-Dynamic, configurable, actionable dashboards allow you to have reports, analysis, to-do lists and calendars right at your fingertips.
-Intuitive and easy to learn user interface, which simplifies enterprise-wide training and adoption.
-Smart Track Mobile provides anidenticaluser experience to the desktop version. A native application (iOS/Android) with full mobile capabilities – not an “app” with limited functionality.

Provide a brief biography of the person or persons who lead the team that developed the nominated new product or service (up to 125 words):

Ammu Warrier, president, co-founder and “technopreneur” of DCR, is dedicated to continuously innovating DCR’s flagship product, Smart Track VMS, to meet the ever-changing needs of our customer base. She is chief product officer as well. In this capacity, she’s responsible for leading technological innovation and the product owner team at DCR.

Building DCR from the ground up for nearly 25 years, Ammu guided the firm from its roots in IT consulting into the SaaS marketplace. She was pivotal in conceptualizing and building Smart Track VMS. In 2017, she launched the next-level platform of VMS innovation, Smart Track NOW. This year, Smart Track is hosted on a multi-cloud (AWS and GCP) platform. Ammu is an inspiring leader who the market should watch for years to come.