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Sterling Talent Solutions - Global Sales Team of the Year

Gold Stevie Award Winner 2018, Click to Enter The 2019 Stevie Awards for Sales and Customer Service

Company: Sterling Talent Solutions, New York, NY
Company Description: Sterling Talent Solutions, the world’s largest background screening service provider, provides hiring peace of mind by delivering a simpler, smarter background screening and onboarding experience for organizations worldwide. With 20 offices in nine countries, our team over 4,000 employees proudly serves over 30,000 customers around the world, including 25% of the Fortune 100.
Nomination Category: Sales Awards Team Categories
Nomination Sub Category: Global Sales Team of the Year

Nomination Title: 2017 Global Sales Team of the Year—Sterling Talent Solutions

Tell the story about what this nominated team achieved since the beginning of July 2016 (up to 650 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms. Be sure to mention obstacles overcome, innovations or discoveries made, and outcomes: TEXT REDACTED FOR PUBLICATION

Sterling Talent Solutions is revolutionizing the background and onboarding industry. Our cloud-based technology provides peace of mind by offering simpler, smarter experience for employers, HR departments and job candidates. Everything Sterling Talent Solutions does as a company relates back to the mission and values of the company. Sterling is committed to helping companies hire the best people, so we know that people are the center of great companies.

As a global company, Sterling Talent Solutions has 20 offices in nine countries with over 4,000 employees. We measure our internal performance not only by the profitability of our company but also by our ability to serve our clients from both a product and geographic perspective. We are proud to be trusted by over 30,000 clients globally (including 25% of the Fortune 100); ultimately screening 12 million candidates annually with more than 80 million searches.

Sterling continues to achieve financial goals by a combination of organic growth and acquisitions. Sterling makes significant investments in technology, category-leading products, strong brand and marketing, employee development and business systems. We provide an exceptional sales, client and applicant experience. Month over month our team continues to drive more annual contract value than ever before for both enterprise and mid-to-small market sales.

The Sterling sales team includes 150 sales representatives and sales development representatives at offices throughout the globe including offices in New York, California, Colorado, Ohio, Vancouver, Seattle, UK, Mumbai and Manila. Across the globe, our team is capturing inbound prospects coming from our website, lead generation efforts and content marketing strategy. The Sales Networking program has been instituted which promotes additional cross-functional relationships and collaboration with other departments within Sterling. SalesLoft was recently introduced to the sales development team to increase efficiency and response rates.

Our sales teams go through a strenuous training process and receive training on a continuous basis with a strong focus on verticals. The onboarding process for new sales team members has been updated and is a qualified success. Everyone on the sales team follows the Sandler training approach making it easier for the team to follow standardized procedures. Successful training courses have been created and implemented for our Canada and UK sales team. New training certification programs have also been implemented for major product lines giving teams a more in-depth discussion on Sterling’s products and messaging. The sales team leaders recently completed a leadership training program learning new skills to help their teams thrive. Our leaders are crucial in mentoring new employees to help them get to the next level.

In 2017, Sterling expanded the Sales Support team which allows the sales representatives to do more prospecting and nurturing of their clients instead of spending time on paperwork and administrative duties. This approach puts clients at ease with more support during the deployment and onboarding process as well as reducing the time to close new business. The Sales Support team leverages Level11 and Channel1, internal programs broadcast to the sales team to update successes, contests and quotas. to promote contests and sales team member progress. The contests have provided an increase in new clients, net new opportunities and ultimately new satisfied clients.

As the employment background screening industry continues to become more saturated Sterling is focused on strengthening our core business, while expanding our product, automating manual processes and continually innovating our technology, product, client experience and global offerings. Our global sales team continues to be vital to Sterling Talent Solutions’ success now and in the future.

Additional Information


Sterling Talent Solutions Awards and Associations:

NorthCoast 99 Award-
Cleveland Office Honored as one of Northeast Ohio Best Workplaces for 2017:

Sterling Talent Solutions Ranked on Inc. 5000 for 2017:

Gold Stevie Award for Global Sales Team:

RISQ Group Selected as Best Background Screener:

Sterling Talent Solutions Selected as Best Pre-Employment Screening Services in Reader’s Choice Award:

Media Mentions:

Clare Hart interviewed at SHRM 2017 Conference:

Clare Hart interview in Newsday: interview with Clare Hart, CEO of Sterling Talent Solutions:

Workforce Hot List of Background Checking Providers:

Sterling Talent Solution’s New Cleveland Office is Open: