Dubai Culture Authority (DCA), Dubai, United Arab Emirates: DCA HR Innovative Planning & Practicing

Total 34 words used.

The DCA HR team has successfully achieved several achievements in HR innovative planning and practices as mentioned below:

1. Achieve significant advancements in HR processes, services, and practices within the Authority by undertaking comprehensive reviews and updates of all strategies, policies, and procedures based on international HR ISO standards and Best HR Practices. The team pursued and secured 6 HR ISO Standards and won 3 esteemed global HR awards.
    
2. Setting, implementing, developing and updating the procedures and processes and strategies of HR to fulfil its main responsibilities which consist of developing and executing the recruitment and selection strategy, workforce planning, training and performance, and employee services, to provide the support and resources necessary to achieve its strategic goals, in line with the annual plans and with the best standards, and in coordination with the concerned departments in the Authority.
    
3. Developing a talent management framework, Strategy and launch DCA got Talents program, based on best practices, such as the Bersin Deloitte model which contributed to improving the process of attracting and retaining talent.
    
4. Developing a new and smart system the Smart Performance Platform, for employees’ competencies, talents, and skills using artificial intelligence, conducted learning and development needs analysis that contributed to improving the overall project achievement level by 25% and ensuring a project execution rate of 92%.
    
5. Developing the learning and development system, which enhanced employee efficiency and skills. Performance evaluation results improved by 15%, and employee efficiency and productivity results improved by 23%, with a training hour ratio of 30 hours per employee, among the highest within the Dubai government.
    
6. Develop a comprehensive professional development strategy aligned with the HR strategy, which includes customized development plans and specialized leadership development programs.
    
7. Preparing HR Future-Foresight Study 2022-2030 with alignment to new DCA Structure and global trends, it including analysis of supply and demand of employees and jobs, the study has increased DCA capacity and accuracy of HR planning activities.
    
8. Conducting Workforce & Productivity Improvement study for 2023-2027, all improvement actions implemented. The expenses reduced by (10%) and the employees’ productivity increased by 14% in 2023
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9. Implementing the restructuring project 2024, the new structure has reviewed and updated based on the updated strategic plan. The best practices were applied along with principles of organization design.
    
10. Implementing Competency Frame-work project 2024. +400 Technical competencies have defined in-line with best practices. all employees trained on the new Framework.
     
11. Signing 3 Partnerships agreement with global universities to provide training and educational opportunities to DCA employees.
     
12. Innovating in Training processes, where VR-technologies have introduced and used along with simulation and other types of training
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13. Introducing the smart training system E-Learning System, including the learning portal which contains training materials and videos.
     
14. Launching a quality of life and job well-being program, which implemented a series of initiatives aimed at enhancing happiness, quality of life, and job well-being, contributing to improved job happiness levels of 93%, reducing the complaints and grievances rate to 1%, and reducing employee turnover to 0.06% and sick leave rates to 1.04%.
     
15. Developing a human resources dashboard and HR Live Analytics Reports that include interactive and smart information and statistics to support decision-making. The dashboard reduced decision-making time by 37% and improved the accuracy of decisions made to 98%.
     
16. Design an innovative employee journey that encompasses the entire lifecycle.
     
17. Receive DCA’s internal excellence award, and the Human Capital criteria under the Dubai Government Excellence Program attained the highest score among other criteria in the DGEP awards.
     
18. Visiting several government entities to learn about best practices and review its own practices.
     
19. Launching the HR Newsletter the first of its kind in government sector.