Management, Customer Service & Thought Leadership Awards Judging Committee
Chair:
Dr. Feda Shahin, CEO
FIDELITY4ALL, Bournemouth, Dover, United Kingdom, and Dubai, United Arab Emirates
Feda Shahin is the founder and CEO of Fidelity4All, a consulting firm known for driving impactful, sustainable change. She previously co-founded Knowledge Horizon Ltd, growing it from a startup to a multi-million-dollar business with global reach.
With a bachelor’s degree in business administration and economics, an MBA in Finance, and advanced research in International Finance at Warwick Business School, Feda has expertise in leadership, organizational development, corporate social responsibility, and excellence frameworks. She is an EFQM consultant and assessor for international awards. As an education consultant, Feda has worked with organizations like Cambridge International Examinations to design leadership programs and curricula. She has also tutored and supervised research at top universities. Feda has played an active role in Corporate Social Responsibility and entrepreneurship, supporting initiatives across the Middle East and globally. developed Cisco Entrepreneur Institute and has mentored women in technology through the TechWomen program, an initiative under Hillary Clinton’s leadership.
Bilingual in English and Arabic, Feda is recognized for her ability to combine academic knowledge with practical consulting experience to drive organizational excellence. Her journey serves as an inspiration to women worldwide, proving that determination and resilience can break barriers and lead to success.
Committee:
Alon Ahronberg, Head of CS
Atera, Tel Aviv, Gush Dan, Israel
As Head of Customer Success at Atera, Alon brings over 15 years of experience in customer engagement, specializing in scaling customer success teams and maximizing client value. With expertise in ERP, CRM, data analytics, and cybersecurity, he drives growth through innovative customer success approaches and customer-centric strategies.
Shorouq Al-Halawani, Innovation Manager
TalentJO, Amman, Jordan
Shorouq is an award-winning entrepreneur with over 14 years of expertise in innovation, youth empowerment, and digital transformation. Shorouq was recognized with the Crown Prince Award and UNIFEM Award and specializes in project management, business development, and creating impactful digital solutions that drive sustainable growth and societal advancement.
Ramadan Alabdi, Management Consultant
Ethos Integrated Solutions LLC, Abu Dhabi, United Arab Emirates
A consultant in excellence, management systems, and customer experience, Ramadan possesses extensive expertise in service improvement, performance management, and implementing international standards. He has provided consultancy to government institutions in areas such as the Government Excellence Program, process re-engineering, and developing customer journey maps, in addition to sustaining institutional happiness.
Farhan Al-anezi, General Supervisor
GEOSA, Riyadh, Saudi Arabia
With over 15 years of experience in quality systems, strategic planning, and organizational excellence, Farhan serves as the advisor of the President's Assistant, and General Supervisor of the Executive Directorate of organizational excellence at The General Authority for Survey and Geospatial Information in Saudi Arabia.
Karanveer Anand, Technical Manager
Google, San Jose, California, United States
Karanveer is a technical program management leader at Google's SRE organization. Before joining Google, he managed program management in the SRE organization at Nutanix. He advocates for new program structures and standards and leads complex and cross-functional projects that improve the reliability, scalability, and performance of Google's cloud infrastructure and services.
Nadeem Asif, Vice President & CEO
EasyLoan Financing Broker, Dubai, United Arab Emirates
Nadeem is a visionary leader who is passionate about leveraging technology to drive financial inclusion and improve service quality in the financial service industry. He is heading EasyLoan, a UAE-based ISO-certified consultancy, and is also the CEO of LeadBee, a project that aims to help individuals and companies earn passive income by referring leads.
Dipak Kumar Banerjee, Senior Planning Engineer
Welspun Tubular Inc, Little Rock, Arkansas, United States
With over 20 years of global experience in business planning & engineering, Dipak started his career in India followed by ventures in the Middle East and Africa, and is currently based in the USA working in the steel sector. Currently a Senior Engineer for one of North America's largest steel pipe manufacturing companies.
Dr.-Ing. Saleh Chehade, Adjunct Professor (Industrial Automation and Robotics)
RWTH Aachen, North Rhine-Westphalia, Germany
Saleh is an executive leader with over 13 years in corporate management across diversified sectors, achieving business growth through strategic planning, corporate governance, and digital transformation. With a background in higher education spanning 22 years, he excels in merging academic insight with industry expertise, fostering continuous improvement and strategic impact.
Ashish Dhongde, Associate Director
Unilever North America, Englewood Cliffs, New Jersey, United States
Ashish has worked for about 20 years in supply chain and procurement. He has been involved in the sourcing of sustainable cocoa and confection for Unilever’s Ice cream brands, premium packaging, and chemicals for Unilever’s Beauty and Wellbeing business. He is responsible for procuring spending of several hundred million dollars.
Gilbert Esper, Corporate Strategist
Atton Institute, Dubai, United Arab Emirates
Gilbert Esper is a Corporate Strategist, Trainer, and AI Consultant with over 25 years of experience in strategy, AI, and organizational development. Specializing in MBA, Artificial Intelligence, and Strategy, Gilbert earned his credentials from prestigious institutions, including the University of Cambridge, the University of Liverpool, and the University of Huddersfield.
Dr. Dina Faidi, Leadership Growth Ad
Creativity & Beyond/Founder, Dubai, United Arab Emirates
Dr. Dina Faidi, founder of Creativity & Beyond Consulting, is a global leader in executive education, human skills, and leadership development with over 28 years of experience. Backed by a doctorate in adult education, she empowers leaders and entrepreneurs, champions women’s empowerment, and advocates societal change through innovation and mentorship.
Princess Irabor, CTO
PI Engineering LLC, Chicago, Illinois, United States
Princess Irabor has been the CTO of PI Engineering LLC since 2020. She has more than 10 years of experience in technology management and software development. She is a graduate of the Georgia Institute of Technology.
Naveen Kumar, SMTS
Salesforce Inc, Dallas, Texas, United States
Naveen Kumar is a renowned technology leader, author, and researcher with over 23 years of experience at the forefront of AI, ERP, and CRM innovation. Widely recognized for his deep expertise, Naveen has consistently delivered transformative solutions for global enterprises, integrating cutting-edge technologies with business strategies to drive scalable, future-ready architectures. 
Rudresh Kumar, Vice President
Goldman Sachs, Dallas, Texas, United States
Rudresh Kumar is a distinguished technology leader with over 18 years of experience shaping the financial services landscape. Renowned for driving innovation, operational excellence, and scalable solutions, he has successfully led transformative initiatives, launched impactful products, and inspired high-performing teams. A passionate problem-solver, Rudresh combines strategic vision with hands-on expertise.
Javier Mendez, Director
FTI Consulting, Miami, Florida, United States
Seasoned portfolio manager with experience as chairman of the board of directors and expertise developing corporate strategy plans, structuring, and solving complex business problems, providing data-driven recommendations for decision-making actions to top management, C-suite, and high public officials.
Lekshmi Nair, Founder and CEO
Fiscal Ox Cloud Pvt Ltd, Vadodara, Gujarat, India
Lekshmi is the Founder and CEO of Fiscal Ox Cloud Pvt Ltd, a company that provides comprehensive software solutions for laboratory testing and human resource management. After launching her tech startup in 2017, she successfully introduced a complete ERP/SAAS product by the end of 2022.
Abu Hassan Peer, Software Engineer
JPMC, Palo Alto, California, United States
Hassan is a software engineering leader with over 10 years of experience in fintech systems. Passionate about fintech innovation, he builds secure and robust platforms for millions of users. Dedicated to bridging the digital divide, Hassan strives to improve financial health and expand global financial access.
Vladyslav Podoliako, CEO & Founder
Belkins, Dover, Delaware, United States
Vladyslav Podoliako is the founder & CEO of Belkins and Folderly, with a decade of expertise in building successful service companies and SaaS startups in SalesTech and MarTech. As a serial entrepreneur and investor, he is known for driving innovation and growth across the B2B landscape.
Dr. Zainab Rasheed, Assistant Professor
Emirates Aviation University, Sharjah, United Arab Emirates
Dr. Zainab is a visionary leader in AI and AR. As an Assistant Professor and CTO, she drives innovation in education and technology. A serial entrepreneur and award-winning speaker, she empowers individuals and communities through tech.
Dr. Nermeen Roushdy, CBEO/Instructor
Bayan Group / AUC, Cairo, Egypt
Dr. Nermeen Roushdy is Chief Business Excellence Officer at Bayan Group, a seasoned consultant and certified trainer with over 25 years of diverse experience across the GCC and NA. Her expertise spans multiple industries, including industrial, manufacturing, oil and gas, banking, insurance, distribution, finance, and FMCG, providing valuable insights and solutions/transformation projects to various sectors.
Jafar Shaheen, HR Manager
Techno Orbits, Amman, Jordan
Jafar has over 20 years of experience in performance management, capacity building, organizational development, recruitment and manpower planning, and HR development, along with a strong IT background.
Veerendra Singh, Senior Director
VISA Inc., Austin, Texas, United States
Veerendra Singh, Senior Director with VISA, is a seasoned leader and technologist specializing in conceptualizing, designing, & implementing innovative ideas into new products and strategies for transaction processing from authorization, clearing, settlement, payments, and treasury systems.
Jeevan Sreerama, Senior Data Scientist
Soothsayer Analytics, Livonia, Michigan, United States
An AI Architect and Leader with over 18 years of experience, Jeevan’s expertise spans the entire AI project lifecycle, from translating business challenges into actionable AI strategies to deployment and maintenance. Proficient in advanced AI/ML techniques and cloud platforms, he is committed to responsible AI practices and continuous innovation.
Archana Balkrishna Yadav, Independent Researcher
GujaratTechnologicalUniversity, Ahmedabad, Gujarat, India
An automation (IA) STEM researcher, mentor, and practitioner with over 14 years of experience, Archana has created solutions for establishing multiple successful IPA initiatives. Having held STEM leadership roles across diverse sectors, she stands out for her constant pursuit of new ideas, earning her a reputation as an innovative professional.
Tejas Yadav, Vice President - Data and Analytics Engineering
RxSense Holdings LLC, Boston, Massachusetts, United States
An innovator and servant leader with over 14 years in the software industry, Tejas holds multiple patents and leads cross-functional teams to enhance product development. Committed to mentoring, he fosters team growth, drives innovation in healthcare and life sciences, and ensures the delivery of high-quality projects aligned with business goals.
Cleopetra Yousef, HR & Organization Development Senior Expert/ Advisor/Trainer/ Assessor
Freelance Consultant, Dubai, United Arab Emirates
Cleopetra is a top-performing and result-focused Human Resources and Organization Development Professional. She has 25+ years of experience in different industries and countries across the MENA Region, including Telecommunication, Retail, FMCG, NGOs, Manufacturing, Pharma, Banking, and Government and Semi- Government.
Assoc. Prof. Zeki Yüksekbilgil, Founder
Yuksekbilgili Egitim & Danisma, Istanbul, Turkey
Holds a doctorate degree in Management. He is widely recognized as the visionary behind Yuksekbilgili Training Co., one of Turkey's largest training companies. He serves as a distinguished lecturer at Gelisim University. Having an extensive professional background spanning over 20 years, he has authored 20 books on marketing management, sales, and training.