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Telkom Indonesia - ERP Merah Putih

Gold Stevie Award Winner 2016, Click to Enter The 2017 Stevie Awards for Sales and Customer service

Company: Telkom Indonesia, Jakarta, Indonesia
Company Description: Telkom Indonesia is the largest Telecommunication company in Indonesia, a state-owned enterprise, providing wide range of service spanning from Telecommunication, Information, Media, Edutainment, and Service.
Nomination Category: Products & Product Management Categories
Nomination Sub Category: Best New Product or Service of the Year - Software - Cloud Enterprise Resource Planning (ERP) Solution

Nomination Title: ERP Merah Putih

Tell the story about this nominated product or service (up to 650 words). Describe its function, features, benefits, and performance to date.

Enterprise Resource Planning (ERP) is an operational optimization plan within a company by utilizing the company resources (human, machine, time and capacity). ERP is believed as the answer to the challenges of fierce and complex business competition, where businesses try to improve their competitiveness by providing faster and more excellent services with more effective and efficient business processes compared to competitors. ERP can commence the success of businesses by integrating information systems to produce more efficient business processes. However, regular ERP implementation, made by reputable principal, requires very high investment cost, even though ERP is very helpful for enterprise. Hence, only big companies with a deep pocket could implement ERP.

Telkomsigma has looked this opportunity by development of Indonesian homemade ERP system, called ERP Merah Putih (Red and White ERP, whereas Red and White is Indonesia flag colors). ERP Merah Putih has been developed by using open platform technology (web based, Java Technology, MySQL Database). This choice of technology can make ERP Merah Putih much more efficient in term of cost, but still reliable that can be run to all common platform such as Linux, Mac, and Windows. Development and implementation of ERP Merah Putih has used Scrum Agile methods, a software development methods based on incremental and iterative project management that being used in the most advanced application development.

ERP Merah Putih provides a variety of application modules, including: Budget, Finance, Accounting, Project Monitoring System (PMS), Asset Maintenance System (AMS), Human Resource Management System (HRMS), Support Ticket System (STS), company web portal management, security & system administration, and add on.

ERP Merah Putih has 2 flexible offering schemes:

On-premise : ERP Merah Putih can be installed on existing customer server, or Telkomsigma can offer with a bundled package, including new server and ERP application. For the new server, it can be purchased by One Time Charge payment scheme or Monthly Reccuring Charge scheme to help customer to reduce initial investment cost.

On-cloud : Customer can use ERP Merah Putih directly from Telkomsigma cloud service. No initial investment for customers.

ERP Merah Putih has been successfully implemented in one of State-Owned company in Indonesia, Indonesia Tourism Development Corporation (ITDC) which is located at Nusa Dua Bali and has 214 employees and expanding to Mandalika, Lombok. Telkomsigma has also successfully dealt with Perum Perikanan Indonesia, an Indonesian fishing company.

Certain Benefits of having ERP Merah Putih:

Very competitive price, suitable for customer who concern about price and flexible business scheme. For instance, SAP ERP license price per user is IDR 70 Million/year, while SAP Merah Putih is only IDR 1,2 Million/year. SAP ERP implementation cost per module required IDR 20 billion, while ERP Merah Putih is only required IDR 800 million. Thus, customer can save 98 % and 96 % ERP cost respectively.

Indonesian original product that can guarantee fast maintenance support and quick response for further development.

Legally complied in term of intellectual property right.

Easy to integrate with any other front end system.

Flexible to be used on any other existing database customer.

Telkomsigma has developed 9 modules for ERP Merah Putih and has been implemented in ITDC and Perum Periklanan Indonesia, ERP Merah Putih has given Telkomsigma new revenue scale of IDR 4 billion, Those 9 modules are considered as ERP Merah Putih product portofolio and can be offered to other customers.

ERP Merah Putih development is being developed to create another five more modules, including Supply Chain Management, Procurement & Sourcing, Fixed Asset Management, Business Intelligence & Reporting, and Sales & Marketing Module.

There are 20 potential customers that require ERP Merah Putih to be Implemented. These potential customers are expected to give more revenue around IDR 400 billion.

In bullet-list form, briefly summarize up to ten (10) of the chief features and benefits of the nominated product or service.

-Even though Enterprise Resource Planning (ERP) is very helpful for enterprise but only big companies with a deep pocket could implement ERP
-Established from experiences of ERP implementation, Telkomsigma begins to develop their own ERP system, called ERP Merah Putih
-Technology that being used in ERP Merah Putih is based on open platform which can run on top of all platform
-Development and implementation of ERP Merah Putih uses Scrum Agile methods
-ERP Merah Putih has been providing a variety of application modules including: Budget, Finance, Accounting, Project Monitoring System (PMS), Asset Maintenance System (AMS), Human Resource Management System (HRMS), Support Ticket System (STS), Company web Portal, Security & System Administration, adds on.
-Customer can save 98 % and 96 % ERP for licenses and implementation cost
-There are 20 potential customers that require ERP Merah Putih to be Implemented. These potential customers are expected to give more revenue around