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Sublime Science - Company of the Year

Gold Stevie Award Winner 2016, Click to Enter The 2017 Stevie Awards for Sales and Customer service

Company: Sublime Science, Leicester, United Kingdom
Company Description: Sublime Science was founded on a mission to inspire children to discover how awesome science can be. We do this by launching rockets, concocting potions and making slime and then sneaking in the learning when they're having too much fun to notice. This really brings science to life at children’s science birthday parties, primary school workshops as well as at museums, events, and festivals.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Consumer Services - Small

Nomination Title: Sublime Science

Tell the story about what this nominated organization has achieved since 1 January 2016 (up to 650 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms.

Sublime Science makes gooey slime, fires rockets and launches catapults and have made science awesome for more than one million children. Since founder, Marc Wileman, read George's Marvellous Medicine (by Roald Dahl) and did his own 'science experiments' when he was 8 years old, he knew that science is wonderfully fascinating. But to so many people science is dull & boring and that's got to change.

With the 'health and safety gone mad' climate, children today aren't even allowed to do their own science experiments and wind up thinking science is just theory. It’s our mission to change that. We build catapults, concoct potions and explode things at science themed birthday parties, workshops for primary schools and through e-learning. We sneak in the learning when they're having too much fun to notice.

Key Achievements since January 2016

1. Inspiring 1,000,000 Million Children: In January of this year, we inspired our one millionth child. This was the initial goal when Sublime Science started from the most humble of beginnings with a £1,750 loan from the Prince's Trust. Founder, Marc Wileman, had to move back to his parents' house and run the entire company, as well as storage and sleeping, out of one room. This was back in 2008, aged 22, during one of the worst recessions in British history. It’s taken nine years to finally inspire our one millionth child this year.

2. Queen’s Award: Her Majesty the Queen recognised our innovative approach by awarding us a Queen’s Award for Enterprise for Innovation in 2016. We’re the only organisation in our sector to ever win this award.

3. Media Coverage: After winning BBC TV show ‘Dragon’s Den’ we’ve achieved more media coverage in one year than in our entire history including the Dragons Den follow-up documentary, Forbes, Huffington Post, BBC, ITV, Express & Telegraph.

4. Expanding Coverage Area: We expanded our coverage area by 30% and are now able to inspire children on a national basis.

5. International Expansion: For the first time we’ve physically taken our unique science experiences to 4 different countries internationally and through e-learning reached children in 37 countries.

6. New Clients: We’ve won clients such as: National Science Museum, The Big Bang Science Fair, Arsenal Football Club, Mercedes and the Discovery Channel.

7. The Book: Now given away more than 100,000 free copies of science experiment book ‘Don’t Eat Your Slime’.

8. Customer Feedback: Gathered more than 2,000 reviews, achieved rating of 4.93/5 and have more positive reviews than any other company in our sector.

9. Corporate Social Responsibility: In addition to changing the way children think about science, we support East African Playgrounds to spread the joy of play and fun to children across Africa by building playgrounds.

10. e-learning: Launched a unique e-learning platform and have shared fun science with budding scientists in 37 countries.


11. The Team: There are individual performance plans for every member of the team, shared monthly goals and a team performance scheme. We have regular team meals and events and we’ve even used more unusual methods of teambuilding like chocolate making workshops and even tobogganing. The result was 100% staff retention which is almost unheard of in our industry.

12. Technology: Investing in a new website, Infusionsoft as a CRM, along with custom developed software in order to increase our turnover by 67% and have our most profitable year ever.

In bullet-list form, briefly summarize up to ten (10) of the chief accomplishments of this organization since the beginning of 2016 (up to 150 words).

The achievements above produced these results in 2016:

1. Million Children Inspired: Sharing how awesome science can be with one million children.
2. Queen’s Award: Her Majesty recognized us with a Queen’s Award for Enterprise for Innovation.
3. Building the Brand: After winning ‘Dragon’s Den’ we gained media coverage including: Forbes, Huffington Post and the Dragons Den documentary.
4. Customer Satisfaction: More than 2,000 reviews, a rating of 4.93/5 and more reviews than anyone in our sector.
5. New Customers: Gained more than 3,000 new customers including: Arsenal, Mercedes and the Discovery Channel.
6. Happy Team: 100% of our team “loved working” at Sublime Science and we achieved 100% staff retention.
7. Commercial Success: Increased revenue by more than 67% to a record turnover of £1,602,588 with record net profits of £595,417. In a small, niche market in the education sector.

Of the following measures of success, which ONE do you want the judges to most appreciate about your organization's story of achievement since the beginning of 2016?

Process Improvement