RingCentral Glip Unified Messaging

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Company: RingCentral, Belmont, CA, USA
Company Description: RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.
Nomination Category: Mobile Site & App Categories
Nomination Sub Category: Messaging

Nomination Title: RingCentral Glip Unified Messaging

Date this app was first released: April 14, 2017

Briefly describe this entry's communications objectives and how it has met those objectives (up to 200 words):

Ringcentral Glip is the first web and mobile application to seamlessly integrate team messaging with SMS text, email, telephony, and video. Our mission - to together your mobile and office communications with intelligent bot integrations and make collaboration with coworkers more productive - so you can get more done with less effort.

We recognize that the teams of the future are not just groups of people collaborating to get the job done. Glip Teams thrive with the addition of bots from 30+ cloud apps, inculding Asana, JIRA, Salesforce, ServiceNow, New Relic, Zendesk, and more. Update and annotate shared files, integrate with Google Drive, Dropbox, Box, Evernote and more. Set an alert and get updates from Salesforce.com posted directly to your working team.

Plus, your entire conversation history is kept in one place - text messages, call history, voicemail transcriptions, call recordings, etc., along with shared files, links, calendars and tasks, and the information and alerts from the core integrations.

Provide the applicable creative and production credits for this entry:

Tom Markworth, Director Product Management

Product Managers:

Bruce Cai
Ted Jaffe
Patrice Khawam, AVP Engineering

Engineers:

Albert Gu
Jacob Jiang
Steve Chen
Michael Peachey, Vice President User Experience
Rachel Maple, UX Producer

Designers:

Erik Liu
Girija Bhomawat
Melissa Xie
Nitesh Jain
Sergey Vlastiuk