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PT Petrokimia Gresik - Company of the Year

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Company: PT Petrokimia Gresik, Gresik, Indonesia
Company Description: PT Petrokimia Gresik (PG) is located in Gresik City, East Java Province-Indonesia and occupying land of 450 hectares. It was inaugurated by the President of Republic of Indonesia on July 10, 1972. As the biggest and most complete fertilizer and other chemical manufacturer in South East Asia, PG becomes an integral part of Republic of Indonesia Government program to secure national food security.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Chemicals - Large

Nomination Title: PT Petrokimia Gresik

Tell the story about what this nominated organization has achieved since 1 January 2017 (up to 650 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms.

PT Petrokimia Gresik (PG) is a Government owned company located in East Java, Indonesia. As the biggest and most innovative fertilizer and chemicals manufacturer in South East Asia, PG continuously becomes an integral part of Indonesian Government national food security program. We believe that investing in purposeful innovation is instrumental to our success. Therefore, employees are presented the opportunity to form Innovation Task Forces (ITFs) and participate in the Annual PG Innovation Convention. The number of ITF participation increased from 1,003 ITFs in 2016 to 1,011 ITFs in 2017 due to the enormous support from PG management and resulted in 278.88 billion rupiah (equivalent to US$ 20.66 million) of cost efficiency. The Convention also generated 1,928 ideas from our employees.Winners of the Convention had the honor to represent PG in national and international competitions and gained multiple achievements as follows:

I. Organizational Management:
Upon receiving the predicate of “Emerging Industry Leader” from The Indonesian Quality Award and “Indonesia Trusted Company” from The Indonesian Institute for Corporate Governance, PG continues its development and innovation in Good Corporate Governance practice. In 2017, we had successfully re-branding our corporate values through FIRST campaign. Our unique culture and approach are best seen in the way we effectively combine our business strategy with innovation, productivity and discipline, professional judgments of highly motivated teams, as well as excellent synergy in our business process. As the results, we won multiple awards including Emerging Industry Leader, Innovative Management in Manufacturing Industries, and Executive of the Year.

II. Corporate Social Responsibility:
Business activity of the company has an active contribution in developing agriculture outcome, preserve environment, and develop both national and regional economies. It is our great expectation to ignite economics and empower the society without sacrificing environment for a sustainable future. The success of our CSR program gained multiple awards including CSR Program of the Year (Asia), Top Leader on CSR Commitment, and Green Industry Award.In 2017, we started a new campaign to challenge the stigma that people with disability cannot have descent jobs in Indonesia.

III. Financial Management:
PG has set up its breakthrough innovation of host-to-host payment confirmation system through Distributor Financing (DF). From the customer’s point of view, DF is beneficial by providing a more flexible method of payment and financing for subsidized products. The innovation had previously won the Best Corporate Deal in Indonesia Award from The Asian Banker and elected as Top 3 Best eMark Award. In 2017, the Gresik Regent bestowed us as Role Model Tax Payer.

IV. Information Technology:
Innovations in information technology included a Whistle-Blowing System to prevent fraud and a Knowledge Management System that helps preserve knowledge and experiences between employees. In 2017, PG won the award for Innovation in Technology Management, Planning & Implementation.

V. Research & Development:
Over the last year, PG launched product innovation such as Petro Hibrid (Rice Seed HIPA 18 variety), Petro Gladiator, Petro CAS, NPK Cassava, NPK Phonska Plus, and Petroganik Premium. We also help preserving and cultivating 20 types of endangered plants in our Research Farm facility.For our R&D, LIPI Science awarded us with Industrial Innovation Award.

VI. Marketing & Customer Service:
Currently, PG still holds 100% market shares of ZA and SP-36 fertilizer in Indonesia. Our innovative marketing strategies include the implementation of the National Balanced Fertilizing Campaign, the release of PetroXfert app, new opening of Petromart branches, and Petro Agrifood Expo. We also established a Customer Service Crisis Center with Customer Satisfaction level in the category of ‘Very Satisfied’ and monthly Farmers’ Best Friend Tabloid distributed free for all customers. In 2017, our CEO was awarded the Surabaya Marketing Champion in the Indonesia Marketeers Festival.

In bullet-list form, briefly summarize up to ten (10) of the chief accomplishments of this organization since the beginning of 2017 (up to 150 words).

PG accomplishments in 2017:

-36 awards from the 2018 Asia-Pacific Stevie Awards including Innovative Management in Manufacturing Industries and Excellence in Innovation in Public Enterprises categories;
-22 awards from the 2017 International Business Awards including Company of the Year, Executive of the Year, and CSR Program of the Year;
-People’s Choice Award for Favorite Companies (Worldwide);
-Green Industry Award from Indonesian Ministry of Industry;
-LIPI Science Based Industrial Innovation Awards;
-Best Indonesian Government-Owned Subsidiary Company;
-Continuously support the National Food Security Campaign;
-Platinum Award from the National Standardization Agency;
-Customer Satisfaction level: “Very Satisfied”;
-PG's Innovation Convention resulted in 278.88 billion rupiah of efficiency.

Of the following measures of success, which ONE do you want the judges to most appreciate about your organization's story of achievement since the beginning of 2017? Overall Innovation