Meltwater - Company of the Year

Gold Stevie Award Winner 2016, Click to Enter The 2017 Stevie Awards for Sales and Customer service

Company: Meltwater, San Francisco, CA USA
Entry Submitted By: VSC PR
Company Description: Meltwater helps companies make better, more informed decisions based on insights from the outside. With over 50 offices on six continents, more than 25,000 companies use the Meltwater media intelligence platform to stay on top of billions of online conversations, extract relevant insights, and use them to strategically manage their brand and stay ahead of their competition.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Computer Software - Large

Nomination Title: Meltwater

Tell the story about what this nominated organization has achieved since 1 January 2016 (up to 650 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms.

Meltwater helps companies make better, more informed decisions based on insights from the outside. Meltwater develops SaaS monitoring and analysis of information on online media and social media.

More than 25,000 companies use the Meltwater media intelligence platform to stay on top of billions of online conversations, extract relevant insights, and use them to strategically manage their brand and stay ahead of their competition.

A Norwegian entrepreneur and patent holder with four start-ups, Jorn Lyseggen had two trade sales and one IPO to his credit before founding Meltwater in 2001 with only $15,000. Now with over 50 offices on six continents, Meltwater is dedicated to personal, global service built on local expertise.

“Most companies spend a lot of effort mining internal data, but underestimate the wealth of business insights that can be extracted by mining the large amount of information openly available on the internet,” said Meltwater founder and CEO, Jorn Lyseggen.

Meltwater has over 24,000 clients--from Harvard Business School to the Denver Broncos. “If you name 100 brands, chances are at least 70 of them will be using Meltwater’s software,” said Lyseggen. The vast majority of the world’s leading technology companies are now among his clients. “Apple, Microsoft, IBM, Twitter, you name it.

“Advances in data science have paved the way for a new class of business intelligence. We have leveraged this to rebuild the Meltwater platform from the ground up to present real-time insights from the outside that can be used to drive business strategy,” said Lyseggen.

Early on, Lyseggen was reluctant to sacrifice equity, and control, by taking on external investors. But at the start of 2017, Meltwater raised $60 million in debt funding “strategic acquisitions to beef up the company’s data science, machine learning, and natural language processing capabilities by acquiring startups that have “proven technology”.

Since 2009 Meltwater has acquired 10 companies Most recent include:

Wrapidity, an artificial intelligence company that automatically extracts data from unstructured web content.

Klarity, social media monitoring and analytics platform in Asia

Encore Alert, a 500 Startups Alum providing social media alerts powered by data science.

Postmedia’s Infomart media monitoring business, with a database of Canadian media content

“We believe the next 24 months will see a high M&A activity in our space and we raised this capital to give us the firepower to take an active role in these processes”, Lyseggen said in a recent interview.

Great Place to work

The most rewarding aspect of Jorn’s career continues to be helping young people develop into confident and capable managers, which makes him proud of Meltwater and gives him continued motivation. Lyseggen believes that if you get company culture right, then you’ll attract good people who will stay with you for the long haul.


Globally, Meltwater is the recipient of several recognitions for being a great and happy place to work.

Meltwater’s core values of ‘MER’ –Moro’ (Fun), ‘Enere’ (Number One) and ‘Respekt’ (Respect), and means ‘More’ in Norwegian – is at the heart of its company culture

Globally, Meltwater provides extensive opportunities for all employees to share feedback, receive coaching, and develop career progression opportunities.

Jorn also founded the Meltwater Entrepreneurial School of Technology (MEST), a non-profit to provide training and mentoring to young African entrepreneurs.

With businesses moving into hyper-connected ecosystems, Meltwater offers infinite opportunities for teams to derive more value. In 2017, the company announced the launch of a bespoke business intelligence tool, Meltwater Executive Alerts, created for senior-level executives. It uses leading machine learning technology to provide critical insights about their company, competitors, and industry, distributed and shared directly over smart devices.

Led by Jorn Lyseggen, Meltwater is achieving 30% year on year growth , signing a number of new clients, and introducing new technologies. Dedicated to personal, global service built on local expertise, Meltwater media intelligence technology is truly turning traditional media monitoring on its head.

In bullet-list form, briefly summarize up to ten (10) of the chief accomplishments of this organization since the beginning of 2016 (up to 150 words).

-Meltwater helps companies make better, more informed decisions based on insights from the outside.
-Meltwater develops SaaS monitoring and analysis of information on online media and social media.
-Jorn Lyseggen had two trade sales and one IPO to his credit before founding Meltwater in 2001 with only $15,000.
-Now with over 50 offices on six continents, Meltwater is dedicated to personal, global service built on local expertise.
-More than 25,000 companies use the Meltwater media intelligence platform
- Meltwater media intelligence technology is truly turning traditional media monitoring on its head.

-Of the following measures of success, which ONE do you want the judges to most appreciate about your organization's story of achievement since the beginning of 2016?

-Technical Innovation