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FIS - IT Executive of the Year

Gold Stevie Award Winner 2018, Click to Enter The 2019 International Business Awards

Company: FIS, Jacksonville, FL, USA
Company Description: FIS is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk and compliance, consulting and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries. Headquartered in Jacksonville, FL.
Nomination Category: Information Technology Categories
Nomination Sub Category: IT Executive of the Year

Nomination Title: Barbara Morgan, Chief Development Officer, FIS (IFS Division)

Tell the story about what this nominee has achieved since January 2017 (up to 650 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms.

Barbara Morgan joined FIS at the end of 2016, setting her up to hit the ground running in January 2017 as the SVP of Development for the FIS Payments division. She has been continually demonstrating her ability to make staggering cultural and technological advances to what was already looked at as an iconic leader in the Payments industry. She aggressively recreated the FIS Payments technology brand into one that is both innovative and thought-provoking. Through Barbara’s leadership, FIS is focused on leading with next-generation cloud-based technological architectural strategies, while capitalizing on the proprietary industry-leading product set FIS has been known to deliver.

Barbara has been pivotal in leading the brand’s Payments, Merchant Processing and most recently leading the strategy and delivery of the simplification for the foundational next-generation platforms. She has done this by attracting and infusing new top leadership talent acquired by top technology companies, while mixing programs focused on the upskilling of existing internal talent. Her keen understanding of products to business value, while keeping a laser focus on driving revenue generating ideas has led to improved margins and created a flexible and sustainable growth model. Barbara recognized the importance of integrating specialized vendors as a key strategy to their overall technology delivery and has created key partnerships in this space.

Most recently Barbara has been promoted to the role of Chief Development Officer for FIS’ IFS division in her first 15 months with FIS. In this role, Barbara:

  • Directly leads over 1200+ technologists across the United States, India, Japan and Europe - supporting over $2 billion dollars in key business organizations providing products worldwide.
  • She has restructured the technology organization to align with all business partners from operations to the enterprise product office through the adoption of agile.
  • Introduced new roles on her team: user experience specialist, traditional agile roles, data scientist and customer experience development advocates.
  • Rolled out 150+ agile teams within her first year with FIS.
  • She matured the agile journey to include the SAFe framework to further align with the business strategies and has increased productivity by over 40%.

Accomplished this through waste reduction and by understanding the customer demands for different client

Barbara is known as a leader that proves her passion for technology, innovative products and people in everything she does. She has created a culture that puts diversity at the forefront and this shows in her beliefs towards talent appreciation. Barbara has created multiple programs including Women in Technology and serves as the Women of Wisconsin executive sponsor. Barbara also believes in giving back to the community by serving on the Milwaukee School of Engineering corporate board, as an international mentor via LinkedIn, has spoken at 10+ engagements over the past year and is leading FIS to shift their strategies to give back in the open space community.

Barbara is a continual learner by nature and in creating a learning environment, FIS has seen products blossom that provides synergies to the client and user experiences, ensuring a seamless technological integration layer, while aligning to the financial goals for FIS. Barbara has pushed for an automation mindset, integrating machine learning, and most recently promoting a development model allowing for quicker speed to market, while ensuring the safety of FIS’ client’s data and integrity. Barbara’s leadership has created an environment that is empowering, rewarding and overall fun.

In bullet-list form, briefly summarize up to ten (10) accomplishments of the nominee since the beginning of 2017 (up to 150 words).

Examples of Product Rollouts
Digitization of ARM data feeds & associated reoccurring revenue
eZCard integration with existing product: FIS Mobile
Fraud Navigator Machine learning for key clients
Header data automation for Quick Debit Bureau data sales
MPS front-end and back office development & conversion of 99% of direct clients
Redemption network expansion
SecurLOCK Equip enablement for FIS Mobile and Intelligence AI
Expansion into FIS Commerce Application, Norcross EFT and SecurLOCK Equip

Cultural Rollouts
150+ Agile teams, SAFe Integration
Pilot programs for inclusion of diversity personalities: introvert, extrovert, creationist, thinkers
Women of Wisconsin executive sponsor
Upskilling programs of existing staff
Talent acquisition program to accelerate hiring to less than 45 days

Key Awards
Most Innovative Women of the Year Technology- Bronze Winner
Grand Stevie Award Team Member
Transformation Leader of the Year finalist- Women in IT