digitalDigm - Advertising or Design Agency of the Year

Gold Stevie Award Winner 2016, Click to Enter The 2017 Stevie Awards for Sales and Customer service

Company: digitalDigm, Seoul, South Korea
Company Division/Group: digitalDigm
Company Description: Since its founding in 1998, digitalDigm has delivered integrated digital marketing services ranging from establishment of e-Business to digital ads to help our customers meet their marketing objectives in this ever-changing digital paradigm. digitalDigm provides integrated digital marketing services that include consulting, implementation, and management of various e-Business and advertisement.
Nomination Category: Creative Categories
Nomination Sub Category: Advertising or Design Agency of the Year

Nomination Title: The Interactive Company, digitalDigm

Tell the story about what this nominated agency has achieved since 1 January 2016 (up to 650 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms.

Since its founding in 1998, digitalDigm has delivered integrated digital marketing services ranging from the establishment of e-Business to digital ads to help our customers meet their marketing objectives in this ever-changing digital paradigm. digitalDigm provides integrated digital marketing services that include consulting, implementation, and management of various e-businesses (websites, Web SI, mobile, social media), and digital advertisement. Unlike other agencies that have a small pool of employees for certain fields and the rest working as outsourced contractors, digitalDigm has a wealth of experts that specialize in each field, working as a team and creating synergy. digitalDigm’s strength lies not only in being able to elaborately practice its knowhow related to the digital field, but also in integrating its full potential harmoniously within a single organization. digitalDigm’s aim is to achieve a “tangible performance” that our customers can actually acknowledge, and to achieve much more than our customers’ goals. This is how we approach our work.

digitalDigm has won approximately 120 awards held in Korea, and international awards as well, including the ‘iF Design Awards’, ‘Webby Awards’ and the like. digitalDigm has experience with over hundreds of brands and firms including 44 companies selected by Forbes and 17 brands selected by Interbrand such as Domino’s Pizza, Audi, Disney, BC card, City Card, Intel, Samsung Electronics, LG, The North Face, Lancome, Motorola, Microsoft, Google, Dell, Starbucks, Pepsi, SONY, TOYOTA, Lexus, Hyundai Motor, P&G, Unilever, HP, among others. These leading companies and brands never take the risk of choosing an unproven business partner. digitalDigm provides differentiated services based on digital marketing knowhow accumulated from the 19 years of its history. Customers can clearly sense our capability that guarantees high performance and high efficiency.
We are proud of our ‘5D process’, which can enhance work performances and address problems effectively. We follow the manual as follows--Discover, Define, Design, Delivery, Develop+∝. At the first step--‘Discover’--we research and analyze the project through client interview, consumer interview, research marketing directions, and so on. At the second step--‘Define’--we make site developing direction definitions, information architecture, and online advertising planning through defining visual concepts. The third step of ‘Design’, based on the previous step, is the design of the interface and establishment of a prototype. The fourth step--‘Delivery’--is for supplementation and evaluation. We proceed then to the final examination and documentation. Finally, the most differentiated step--‘Develop+∝’—is the point at which we add service provisions such as service monitoring, customer satisfaction evaluation, and log analysis.

digitalDigm realizes the ‘Interactive’ paradigm even in its relationship with both its employees and its clients for projects. digitalDigm presents a Welcome Kit to new employees to detail its 19-year history and hidden stories as well as a variety of information including welfare for employees and meeting rooms in the company.

Accordingly, new officers and employees can quickly adapt themselves to their new environment and integrate with the digitalDigm environment. The digital signage in the corridor on the first floor also enables officers and employees to enjoy a much higher quality of life by giving information on cafés offering discount benefits to officers and employees of digitalDigm near the Company, as well as tours, performances, art and culture.

In bullet-list form, briefly summarize up to ten (10) accomplishments of the nominated agency since the beginning of 2016 (up to 150 words).

-digitalDigm provides integrated digital marketing services that include consulting, implementation, and management of various e-businesses (websites, Web SI, mobile, social media), and digital advertisement.
-digitalDigm has been implementing digital marketing with global clients including Audi, Disney, City Card, Samsung Electronics and Domino’s Pizza.
-digitalDigm standardized 4D Process (Define, Design, Delivery, Develop+∝) and carries out business using this standardized system.
-digitalDigm was established in 1998. It established an office in China in 2008 and Jeju in 2013. digitalDigm is working towards entrance into Southeast Asia and Japan.
-Without remaining satisfied with its successful projects for clients, digitalDigm produced its tour curation Apps ‘TRIP N BUY’, ‘TRIP N BUY JEJU’ and ‘TRIP N BUY TOKYO’.
-digitaldigm provides information to new officers and employees by providing a Welcome Kit, offering the background of its culture and history to a variety of necessary information including welfare and meeting room.