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Cisco Systems Enterprise Software Release Digitization

Gold Stevie Award Winner 2016, Click to Enter The 2017 Stevie Awards for Sales and Customer service

Company: Cisco Systems Inc, San Jose, CA, USA
Company Description: Cisco Systems, Inc. is an American multinational corporation that is shaping the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners and is a global leader in networking - transforming how people connect, communicate and collaborate
Nomination Category: Information Technology Categories
Nomination Sub Category: IT Team of the Year

Nomination Title: Enterprise Software Release Digitization

Tell the story about what this nominated team has achieved since 1 January 2016 (up to 650 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms.

Enterprise Software Release Digitization is a key foundational service to meet Global Architecture Technology Service strategy in order to transform Cisco IT’s Release practices into fully digitized experience.

Release Digitization provides the conversion of manual Release practices from using Aging productivity tools and war rooms into Digital Integrated, Automated, Simplified experiences with insightful data to customers. With business model pivoting to software and subscriptions, urgency to accelerate software changes with speed, risk and quality is imperative. CoDE (Continues Delivery Experience) team built sophisticated integrated tooling and process solution to facilitate our growing global footprint.

Challenges:

Prior to Release Digitization lines of business released change across majority of business systems, and managed orchestration via Gantt charts referred to as High Level Execution Plans (HLEP), with the following challenges:

-Manual Release practices manage change into s/w and h/w, 20 step process involving approximate 500 changes
-Massive manual manpower effort, 48-72 hours, 200+ people across 4 Global theaters
-Slow rigid Big Bang waterfall practice forcing Quarterly release, a hindrance to Agile Release Anytime practice
-72 hours just doesn’t cut it for weekly or daily releases
-Geography adds complexity to Collaboration
-Customers demanding various release patterns to handle small, medium and large applications or match the size of change

Accomplishments:

-Cisco CoDE team worked on the Digitization initiative to collaborate, Integrate and enable the Cultural process change to achieve the below business outcomes
-Release anytime, anywhere was highly desirable outcome, 10x Improvement in speed of Release
-Able to input complex orchestration patterns simply and execute them automatically, 20 to 5 step process
-Provide Real time enterprise release execution monitoring and Automated notification based on events
-Allow clients to easily play through what-if scenarios and dynamically apply scenarios
-Continues data analytics consumption to provide predictive release analysis across 2600 applications
-Improved user experience for planning from Hours to Minutes with click of button

In bullet-list form, briefly summarize up to ten (10) accomplishments of the nominated team since the beginning of 2016 (up to 150 words).

-Industrial recognitions and references:
-Cisco Release Digitization (PDF attached)
-Invited at Gartner Industry panel leaders IBM DevOps “ Emphasize the learning culture” ( https://twitter.com/IBMDevOps/status/806288969931640836">https://twitter.com/IBMDevOps/status/806288969931640836 )
-Invited Release Digitization Speaker at IBM InterConnect ( Refer Attachment, “Interconnect 2017 Session 1373A Release Digitization at Cisco.png” )
-Invited Release Transformation Speaker at IBM InterConnect 2017 (https://www.youtube.com/watch?v=9WBHkIuCin4 " title="IBM InterConnect 2017 w/ Naran Patel, Cisco">IBM InterConnect 2017 w/ Naran Patel, Cisco )
-Accelerate Speed, Fast IT 2016 ( https://www.no.capgemini.com/resource-file-access/resource/pdf/cisco_partners_with_capgemini_to_accelerate_speed_of_business_with_fast_it_continuous_delivery_transformation.pdf">https://www.no.capgemini.com/resource-file-access/resource/pdf/cisco_partners_with_capgemini_to_accelerate_speed_of_business_with_fast_it_continuous_delivery_transformation.pdf )
-Industry Recognition: IBM Interconnect 2016, 2017