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Gold Stevie Award Winner 2016, Click to Enter The 2017 Stevie Awards for Sales and Customer service

Company:, San Francisco, CA, USA
Entry Submitted By: SHIFT Communications
Company Description: is trusted by enterprises to provide a new generation of digital experiences powered by 3 products: Flow, an iPaaS that enables anyone to connect any tool through cloud-based integration; Backend, a leading enterprise mobile MBaaS that advances mobile and IoT app development; and Contentstack, a pioneering headless CMS that delivers content across all channels.
Nomination Category: Products & Product Management Categories
Nomination Sub Category: Best New Product or Service of the Year - Software - Content Management Solution

Nomination Title: Contentstack

Tell the story about this nominated product or service (up to 650 words). Describe its function, features, benefits, and performance to date. Contentstack is’s API-first content management system (CMS) for businesses of all sizes. Contentstack comes with mobile and IoT enablement built-in – rather than bolted on – and accelerates content delivery across mobile, web and IoT channels. With Contentstack’s pioneering “headless CMS” approach, business users are empowered to manage the content they are responsible for, while developers can separately manage related code and optimize content for each destination – all using skills they already have and tools they are familiar with.

With legacy CMS solutions, businesses have to choose between usability and capability. In contrast, with Contentstack, customers are enabled to fulfill enterprise requirements without the feature bloat that makes traditional CMS so cumbersome. Contentstack cuts down significantly on infrastructure and maintenance costs (typically by 10X or more) and allows upgrades to happen instantaneously, without training or months of planning. Contentstack further innovates by introducing an IT-friendly, lightweight and extensible framework for all of its integrations. This makes it easy to take advantage of the latest web and mobile tools, and popular services for campaign automation, translations, business intelligence and analytics, while eliminating the “Plugin hell” that web teams are used to.

In March 2016, released native mobile SDKs for Contentstack, enabling cross-platform mobile app development and mobile content management. It also unveiled new features for developers, including a drag-and-drop content builder and API consoles, and new features for content editors, including asset tagging and content type labels.

In November 2016, took “headless CMS” a step further by announcing a redesigned architecture and a host of new features, including a complete refactoring and optimization of the underlying database and turnkey integration with a Content Delivery Network (CDN). Contentstack can now guarantee high performance access to content anywhere in the world, whether it’s delivered via a website, mobile app or at a digital kiosk. In addition to lightning fast content, the new CDN provides reliability and resilience due to its ability to load-balance and dynamically poll the most responsive server. The CDN is enabled by default and requires no setup or maintenance by customers.

In response to international customer requests, the latest release of Contentstack adds new language-based permissions and the ability to set any language as the master language, making Contentstack particularly well-suited for multi-national companies, non-English-speaking users and multi-lingual content. As a result, is now seeing strong growth particularly across Europe with marquee customer wins, including Europe’s leading online digital photo service PhotoBox and Swiss logistics service provider Competec.

API-first (aka “headless”) CMS brings to content management the same architecture, benefits and best practices that are quickly transforming every other facet of IT, from application development to system integration. Already, over one-third of CMS use cases sees are non-web and the number of CMS deployments for mobile and IoT continue to rise sharply.

It can be difficult to reach an audience across multiple channels with the right content, but with Contentstack, customers can take advantage of a tool that is easy for business users and powerful for developers. Contentstack is the enterprise CMS of the future that is compatible with all the tools organizations are already using to digitize their business.

In bullet-list form, briefly summarize up to ten (10) of the chief features and benefits of the nominated product or service.

-Turnkey integration with Content Delivery Network (CDN): Guaranteed high performance access to content anywhere in the world
-Webhooks: Third party software can be integrated and workflows associated with content management spanning multiple systems can quickly be automated
-Multi-site and Multi-language Management: Supports hosting of thousands of sites in a multitude of locales and languages
-New Validation Capabilities For Fields:
-Allowed file types for the “File” field: Lets you specify types of files the user will be allowed to upload
-File size limit for the “File” field: Lets you specify limitations on the size of the file that can be uploaded by the user
- “Set date range” for the “Date” field: Lets you specify a range of dates the user will be allowed to select a date
-Custom Validation Error Message Support: You can now add custom error messages for failed validations set for the fields of your content type