Delivery Hero GmbH - Unternehmen des Jahres

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Company: Delivery Hero GmbH, Berlin, Germany
Company Description: Founded in Berlin in 2011, Delivery Hero today is the world's largest network of online food ordering sites, operating in 40+ countries with over 130,000 restaurant partners. The company has more than 5,000 employees globally, with 1,000 staff members working from its Berlin Headquarters.
Nomination Category: Kategorien Unternehmen / Organisationen Awards
Nomination Sub Category: Unternehmen des Jahres - Essen & Trinken

Nomination Title: Delivery Hero GmbH

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Delivery Hero is a leading global online food ordering and delivery marketplace platforms across 40+ countries in Europe, the Middle East, Latin America and the Asia-Pacific region. Delivery Hero also offers premium food ordering and delivery in 51 cities across 10 countries. The Company has over 5,000 employees.

Delivery Hero promotes delivery service in the digital age, Through the website or via their app , customers find and receive their favourite foods conveniently at home, work, or on the road. It is Europe’s most heavily backed tech start-up, raising $1.4bn from investors including General Atlantic, Insight Venture Partners, Luxor Capital, Rocket Internet, and Tengelmann Ventures.

Delivery Hero is the parent company of many popular brands in the food delivery space all around the world. A technology company AND a true food authority, only the expertise in both areas, food and tech, is enabling Delivery Hero to offer an exceptional service to customers and their restaurant partners.

In 2015 foodora joined Delivery Hero.. foodora operates in 50+ cities across 10 countries.

In May 2011 Niklas Östberg, CEO, founded Delivery Hero and began his journey of building the global leader in online food ordering. Together with a hand-picked, passionate team they managed to truly catapult the business to where it is today

Diversity is a key pillar for success. Employees of over 70 nationalities across 5 continents work for Delivery Hero, enabling them to exchange best practice from markets around the world.

Since the start, Delivery Hero has been continuously transforming the way people order food online. Choice, convenience, reliability, and quality are the key benefits for customers, who can easily browse thousands of restaurant menus to find their favourite dish. Orders and payments can conveniently be placed online and restaurants are peer-reviewed, making it easier to choose the best restaurant every time. With just a few clicks delicious food is on its way!

In addition Delivery Hero runs a B2B entity. 9Cookies technology enables restaurants to manage their orders in an efficient way on an iPad. Their goal is to deliver an awesome order experience.

Recent additions include Yemeksepeti in Turkey, and Foodpanda in 20 countries in Eastern Europe, MENA, and Asia. The company also divested its position in the crowded UK market and decided against expansion to China to focus on new areas and the growing competition. Niklas Östberg, CEO, commented: “we remain focused on operating market leading brands, globally. Proceeds from this (UK) sale will allow us to pursue further global growth opportunities, as we have consistently and successfully done in recent years.” “Growth will come from winning the markets we are in.”

In Australia, Delivery Hero consolidated all of its operations under its foodora brand. And The company reorganized its logistics, closing down its logistic platform Valk Fleet , concentrating all delivery related operations to its foodora brand.

In 2016, Revenues grew by 71% on a like for like basis leading to talk of unicorns and an IPO. The company is in no hurry for that, instead remaining focused on increasing its market share while reining in costs.