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YouMail

Gold Stevie Award Winner 2016, Click to Enter The 2017 Stevie Awards for Sales and Customer service

Company: YouMail Inc., Irvine, CA
Entry Submitted By: Lumina Communications
Company Description: YouMail’s flagship app is an intelligent call manager that stops robocalls with its highly accurate caller ID and smart blocking technology, provides the industry’s easiest one-touch conference calling capabilities, provides an automated virtual assistant for handling, routing, and responding to calls, and includes the company’s award-winning voicemail service.
Nomination Category: App & Mobile Website Categories
Nomination Sub Category: Productivity

Nomination Title: YouMail

The date on which this nominated mobile site or app was first published: 2007

Briefly describe this mobile site or app’s objectives and how it has met those objectives (up to 200 words). If applicable, include here the platforms your app supports:

YouMail serves as an automated virtual receptionist that lets busy people improve productivity and delight their callers by effectively and efficiently filtering, greeting, routing, and responding to callers.

YouMail saves time by stopping robocallers from calling in the first place. YouMail's algorithm identifies and permanently blocks robocallers by analyzing traffic patterns of calls to YouMail users. Other solutions force one-at-a-time blocking and let robocallers leave voicemails, which doesn’t solve the problem. By prioritizing legitimate callers, YouMail helps its users—many of whom are small business owners—avoid spending precious time on spam phone calls. YouMail has blocked an estimated 500 million timewasting robocalls since January 2016.

YouMail also increases productivity and caller satisfaction by greeting callers by name; routing callers and/or messages to colleagues; taking, transcribing and routing messages; providing users with a dedicated conference line; and instantly replying to callers with YouMail’s “auto-reply” feature. Auto-replies drive users to custom mobile landing pages that expose callers to alternative communication channels like email and let them take further actions like making appointments, and completing a sale. By having answered more than five billion calls for its users, YouMail has become a leader in intelligent telephony services for personal and business use.

List the appropriate creative and production credits for this app: Advertising Agency/City: Client: Art Director: Cinematographer: Creative Director: Designer: Director: Illustrator/City: Music Producer/City: Photographer/City: Printer/City: Producer: Production Company/City: Programmer: Writer: Web Development Firm/City: