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Hughes Network Systems - Gen5 High-Speed Satellite Internet Service

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Company: Hughes Network Systems, Germantown, MD
Entry Submitted By: Brodeur Partners
Company Description: Hughes Network Systems, LLC (Hughes) is the global leader in satellite broadband for home and office, delivering innovative technology solutions and a comprehensive suite of HughesON™ managed services for enterprises and governments worldwide.
Nomination Category: New Product & Service Categories
Nomination Sub Category: Consumer Services

Nomination Title: HughesNet Gen5 High-Speed Satellite Internet Service

Tell the story about this nominated product or service (up to 650 words). Describe its function, features, benefits, and performance to date.

With all the progress that has been made in connecting households and small businesses in underserved parts of the country, some consumers are surprised to learn they still do not have access to true broadband speeds as defined by the Federal Communications Commission(FCC) – 25 Mbps download and 3 Mbps uploads.

To help solve that problem, Hughes Network Systems, the global leader in broadband satellite technology and services, launched HughesNet Gen5 on March 16, 2017. HughesNet Gen5 is the first and only U.S. satellite Internet service to offer full FCC-defined broadband speeds from coast to coast. Today, there are roughly 18 million households and small businesses across the nation that are either unserved or underserved by “traditional” wireline Internet services. HughesNet Gen5 satellite Internet delivers faster speeds, more data and built-in Wi-Fi to these households.

HughesNet Gen5 is the fifth-generation satellite Internet service from Hughes, a company who has been in the satellite business for more than 40 years, with 5.5 million systems installed in over 100 countries.

HughesNet Gen5 is powered by the Hughes JUPITER System, the most widely deployed satellite networking platform globally, operating over EchoStar XIX, the world’s highest-capacity broadband satellite, as well as the EchoStar XVII satellite that launched in 2012.

HughesNet Gen5 is available in a variety of affordable consumer and business plans to suit customer’s specific requirements, all with download speeds of 25 Mbps and upload speeds of 3 Mbps. HughesNet Gen5 includes four new consumer service plans to suit a range of needs, from 10 GB to 50 GB of data per month. With HughesNet Gen5, there are no hard data limits. If you use all the data in your service plan on a given month, you can stay connected at reduced speeds until your next billing cycle. A key feature with HughesNet Gen5 is the Video Data Saver. The feature enables customers to conserve and optimize data so that they can watch more videos using less of their monthly data.

Small businesses can also do more online with HughesNet for Business. HughesNet for Business plans go up to 250 GB of data per month and now come with more Daytime Data to help small businesses do more during standard business hours (8am–6pm). Plans also include a generous amount of Anytime Data that’s available to use 24/7.

Hughes pioneered consumer satellite Internet and continues to innovate with new features and services. HughesNet is America’s #1 choice for satellite Internet—with over 1 million subscribers. HughesNet has also been named the nation’s leading Internet Service Provider in delivering on advertised speeds two years in a row by the FCC. The new HughesNet re-imagines the satellite Internet experience to deliver a breakthrough service that gives customers more of everything they want. HughesNet Gen5 provides more speed, more data and built-in Wi-Fi that enable people to do more of what they love online, wherever they live.

In bullet-list form, briefly summarize up to ten (10) of the chief features and benefits of the nominated product or service.

• HughesNet Gen5 is the only satellite service to provide true broadband speeds as defined by the FCC– every plan has 25 Mbps downloads and 3 Mbps uploads - from coast to coast
• HughesNet Gen5 is bringing a new level of Internet services to the approximately 18 million households and small businesses that are either unserved or suffering from a slow connection by delivering the satellite industry’s fastest speeds, more data, and built-in Wi-Fi.
• The service offers more data - consumer plans range from 10-50 GB of data per month; business plans go up to 250 GB/month.
• There are no hard data limits - when user reaches the data limit for the month, they are not shut off or charged more. The service continues, just at reduced speeds.
• Gen5 offers built-in Wi-Fi: all plans come with a Wi-Fi modem.