Company: doxo, Seattle, WA
Company Description: Headquartered in Seattle, doxo (www.doxo.com) makes it simple for consumers to manage and pay their bills in one place. To date, doxo’s over 3 million users across the country have added more than 45,000 payable billers to the doxo biller directory, making doxo the first crowd-sourced, customer-centered payment solution for the bills which comprise more than half of U.S. household spending.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Computer Services - Small
Nomination Title: doxo: Continuing a Pattern of Impressive Growth in 2017
Tell the story about what this nominated organization has achieved since January 1 2017 (up to 650 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms.
Household bills make up over 50% of all U.S. household spending (with most households juggling 10 or more bill payments per month), so managing and paying those bills can be a time-consuming and frustrating chore. According to numerous studies and statistics, most people overwhelmingly find bill pay to be a cluttered, overly-complicated source of monthly stress.
As a nationally recognized bill payments innovator, doxo is the first crowd-sourced, customer-centered third-party bill pay system that provides a streamlined and convenient way for consumers to pay any bill, with any type of funds, on any device, and in a single, secure place. Itsall-in-one bill pay serviceprovides an easy way for users to pay their bills using a single account
doxo believes every consumer should have a simple, consistent, secure way to pay all their bills, with the transparency needed to stay on top of their monthly spending.By enabling this, doxo'sparticipating billers get paid faster, reduce care costs, and have much better customer engagement and visibility to their market—achieving far better results than through their website alone.
By providing a popular and much-needed resource for consumers, doxo has grown its registered user base by over 50% since early last year. Additionally, using its crowd-sourcing model and proprietary systems, the company has grown the number of payable billers by 50% in even less time—to 45,000 since early Fall of last year.This cycle of growth is a clear acceleration from doxo's 2 million users as of June 2017, and its 25,000 payable billers as of August 2017.
In 2017, doxo continued its expansion by more than doubling its customer base. The company also expanded its team and leadership to enhance support and to accelerate growth.
Through doxo, large businesses like AT&T, Mountaineer Gas, National Grid, Puget Sound Energy, and KCP&L, as well as many other regional and local service providers in finance, utilities, healthcare, telecom, banking, insurance and other sectors are getting fast, direct payments—a process that also directly leads to a lower customer care incidence rate and cost per customer.
In bullet-list form, briefly summarize up to ten (10) of the chief accomplishments of this organization since the beginning of 2017 (up to 150 words).
December 2017: doxo surpasses 3 million users
December 2017: doxo surpasses 45,000 payable billers
December 2017: doxo enables Field Agent Payments for Utilities
November 2017: Everest Group awards doxo as a Top 40 FinTech Trailblazer
August 2017: doxo surpasses 25,000 payable billers
July 2017: doxo receives Red Herring Top 100 North America Award
June 2017: doxo surpasses 2 million users
June 2017: doxo featured by Epic Presence as one of 25 Seattle Startups to Watch
June 2017: Geekwire features doxo on the "GeekWire 200 List" of Pacific Northwest Startups
March 2017: doxo welcomes Jim Kreyenhagen as new Vice President of Marketing and Consumer Services, and Jon Helin as doxo's new Director of Business Operations
Of the following measures of success, which ONE do you want the judges to most appreciate about your organization's story of achievement since the beginning of 2017? Fast Growth