Gail Goodman, Constant Contact

A bold thinker and decisive leader, Gail joined Constant Contact in 1999 when the 
company had only seven employees and a small customer base, but Gail saw the 
long-term value of the opportunity to create a web-based email marketing service 
to serve the needs of small businesses. In her first year as CEO, Gail led the
effort to raise a critical round of venture funding, doubled the number of employees, and 
increased the number of customers more than tenfold. 

Gail’s sharp focus on the marketing needs of small businesses and nonprofits, 
innovative partnership strategy, and commitment to customer education are at the 
core of Constant Contact’s successful business model. By fostering deep 
relationships with customers and partners, Gail created a business primed to 
respond creatively and rapidly to changing customer needs. In addition, she 
helped set-up programs for numerous channel partners, resellers, and affiliates 
including Amazon.com, AOL, IBM, Inc.com, Intuit, Network Solutions, Overture, 
PayPal, Pitney Bowes, and ValueWeb who offer Constant Contact to millions of 
small businesses. 

At Constant Contact, Gail oversees the company’s leadership of email marketing 
best practices, focused specifically on permission-based email and stopping 
spam. As a founding member of The Email Sender and Provider Coalition (ESPC), 
a group formed to fight spam while protecting the delivery of legitimate email, 
Constant Contact champions the interests of small businesses and continues to 
play a leading role in finding workable solutions to today’s spam problems. 

The company’s Cares4Kids program provides many ways for the company, 
customers, and employees to give back to their communities. The program is 
designed to help children-focused organizations communicate and connect at 
local levels for fundraising and other purposes. Cares4Kids enables Constant 
Contact customers, partners, and employees to sponsor a free Constant Contact 
account for groups they personally support and that meet the program 
requirements.

Gail has been featured in leading publications, including Fortune Small Business, 
Entrepreneur, Small Business Technology Magazine, Inc. Magazine, Christian 
Science Monitor, and Boston Business Journal. Her radio and TV appearances 
include CNN, eBay Radio, and Small Business Advocate. She is also an 
Entrepreneur.com small business columnist.

Under Gail’s leadership, the company has received many award recognitions, 
including being ranked 628th on the 2007 Inc. 5000 list of the fastest-growing 
private companies in the United States and was named the 14th fastest growing 
company on the Deloitte 2007 Technology Fast 50 for New England list.  In 2006, 
Constant Contact was named the 71st fastest growing company on Deloitte's 
2006 Technology Fast 500 list and the 7th fastest growing private company in 
Massachusetts by the Boston Business Journal.

In addition to these achievements, Constant Contact was voted as one of the top 
products in 2005 by Small Business Technology Magazine and the winner of 
the “2005 Web Marketing Today Award of Merit for Excellence in E-Mail Marketing 
Software.” 

Most significantly however, Gail Goodman’s leadership and hard work over the last 
8 years paid off on October 3, 2007 as Constant Contact became a public 
company (NasdaqGM: CTCT).

Gail Goodman Coverage:
How to Hit The Target with Email Marketing
Business Technology Radio, December 6, 2006
http://www.businesstechnologyradio.com/Shows/HowtoHitTheTargetwithEmailMark
eting/tabid/7103/Default.aspx

Want to Know What Your Customers Are Thinking? Just Ask
Inc., June 13, 2007
http://www.inc.com/news/articles/200706/products0613.html

Entrepreneur.com Columns:
http://www.entrepreneur.com/columnists/gailgoodman/archive77684.html

Constant Contact Coverage:

Constant Contact Awards:

Deloitte 2007 Technology Fast 50:
http://www.deloitte.com/dtt/article/0,1002,sid%253D56074%2526cid%
253D171280,00.html

Deloitte 2006 Technology Fast 500:
http://www.deloitte.com/dtt/article/0,1002,sid%253D2245%2526cid%
253D134079,00.html

2007 Inc. 5000 Fastest Growing Private Companies in America
http://www.inc.com/inc5000/2007/company-profile.html?id=200706280

2006 Inc. 500 Fastest Growing Private Companies in America
http://www.inc.com/inc5000/2007/company-profile.html?id=2006166

IPO Coverage:

Constant Contact’s I.P.O. May Bode Well For Tech Offerings 
The New York Times, October 4, 2007:
http://dealbook.blogs.nytimes.com/2007/10/04/constant-contacts-ipo-may-bode-
well-for-tech-offerings/

Constant Contact soars in Nasdaq debut
Boston Business Journal
http://boston.bizjournals.com/boston/stories/2007/10/01/daily29.html

Cares4Kids Coverage:

Constant Contact in charitable alliance with United Way
Boston Business Journal, September 12, 2007
http://boston.bizjournals.com/boston/stories/2007/09/10/daily22.html

Does your company encourage employees to volunteer?
Boston Business Journal, January 12, 2007
http://boston.bizjournals.com/boston/stories/2007/01/15/smallb4.html 

Gail F. Goodman, President and Chief Executive Officer of Contact Contact 

Gail Goodman is a seasoned software executive with senior management, 
marketing, product management, and business development experience at Open 
Market, Progress Software Corporation, Dun & Bradstreet Corporation Software, 
and Bain & Co.

Gail is a member of the board of trustees for the Massachusetts Software Council, 
a steering committee member of the Email Sender and Provider Coalition, a 
member of The Massachusetts Chapter of the National Federation of Independent 
Businesses, and a member of the Massachusetts Technology Leadership Council.
Gail holds a Bachelor of Arts degree from The University of Pennsylvania and a 
Master of Business Administration degree from Amos Tuck School at Dartmouth.