No Formal Customer Service Department? No Problem
The Stevie Awards for Sales & Customer Service recognize the achievements of contact center, customer service, business development and sales professionals worldwide. Entries for the 2017 competition are now being accepted.
October 19 is the early-bird entry deadline with discounted entry fees. The entry deadline is November 16, but late entries will be accepted through January 11 with payment of a late fee. Winners of the eleventh annual competition will be announced at a gala awards banquet on February 24 at Caesars Palace Hotel in Las Vegas.
Today we'd like to tell you about the Customer Service Success categories.
If your organization doesn't have a formal customer service function - if "everyone here works in customer service" is your motto - then these are the categories for you.
If your organization has a formal customer service function, don't enter these categories - enter the Customer Service Department categories instead.
Information required for entries in the Customer Service Success categories include:
(a) An essay of up to 650 words describing your organization's customer service-related accomplishments since July 1, 2015.
(b) Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges. At the very least you should provide a link to the organization's website.
140. Customer Service Success - Business Service Industries
141. Customer Service Success - Financial Service Industries
142. Customer Service Success - Other Service Industries
143. Customer Service Success - Technology Industries
144. Customer Service Success - All Other Industries
Winners of the Customer Service Success Awards categores in 2016 were:
Customer Service Success - Business Service Industries
GOLD STEVIE WINNER:
John Hancock Financial Services, Boston, MA USA: Service Success Along the Way
SILVER STEVIE WINNER:
SAHOURI Insurance, McLean, VA USA: SAHOURI Insurance
Customer Service Success - Technology Industries
GOLD STEVIE WINNER:
Wagepoint, Kitchener-Waterloo, ON, Canada: Wagepoint - Where customers are part of the family
SILVER STEVIE WINNER:
Calabrio, Minneapolis, MN USA: Calabrio's Customer Service Success
BRONZE STEVIE WINNERS:
Aplos Software, Fresno, CA USA: Aplos Builds Customer Confidence To Find Customer Service Success
Cisco Systems, Inc., Feltham, United Kingdom: Service Logistics and Operations Best Practice in the Delivery of Field Services
Patagonia Health, Cary, NC USA: Patagonia Health: Trust Comes from Providing Great Service
Customer Service Success - All Other Services and Industries
GOLD STEVIE WINNER:
IDG TechNetwork, New York, NY USA: IDG TechNetwork's Customer Service Success
SILVER STEVIE WINNER:
Istanbul Metropolitan Municipality Youth Assembly, Istanbul, Turkey: IMM Youth Assembly's Successful Projects
BRONZE STEVIE WINNER:
Selvice Service Co., Ltd., Osaka, Japan: Selvice Service's Maple Halloween