Best Buy for Business
Company: Best Buy For Business, Minneapolis, MN
Entry Submitted By: Employee Continuum
Company Description: Best Buy For Business provides end-to-end business and technology solutions to small and mid-sized businesses. It operates under Best Buy Company Inc., the leading specialty retailer of consumer electronics, home-office products, entertainment software, appliances and related services.
Nomination Category: Best Organization Achievements
Nomination Sub Category: Hiring and Recruiting Program of the Year
Nomination Title: Attracting and Qualifying Top Sales Talent at Best Buy For Business
300
Confidential
Jay R. Devers is the Director of Outside Sales for Best Buy For Business. He is
responsible for the development of Best Buy For Business’s outside sales
channel, the SMB solution offering management teams, and corporate development
work in the areas of strategic investments and acquisitions. An accomplished
business development executive with an entrepreneurial background, Devers was
also co-founder of Lighthouse Communications, Inc., known now as LightEdge
Solutions, a national provider of high performance broadband voice, data, and IT
services to over 3,000 small- to mid-sized enterprises. He served as board
member and programming director for learning events for the Des Moines, Iowa,
chapter of Young Entrepreneurs Organization, a global non-profit educational
organization for business owners under age 40.
Best Buy for Business (BBFB) grew its national sales team by implementing an
innovative and interactive method to attract and assess new sales talent outside
of its current retail operation. Their approach included developing and
delivering a compelling job brand video delivered via the Web that described and
highlighted the career opportunities at BBFB. After attracting sales candidates
through this method, BBFB used an online interactive tool to evaluate
and assess its sales candidates, including the use of video simulations
putting candidates in real-life sales scenarios. The result was a comprehensive
approach that delivered a clearly defined employment value proposition at the
position level and an effective, scientific and measurable way to evaluate the
top qualities and abilities of potential sales candidates. With this solution
BBFB can clearly identify top sales candidates based on its new evaluation
system and clearly differentiate B-2-B sales opportunities from its retail
operations.
Keys to success
1. A clearly defined sales opportunity that is distinctly different from
retail positions in the enterprise and one that will attract top-level sales reps.
2. An innovative method to utilize job branding and marketing while candidates
are being assessed. This built a strong positive relationship between candidates
and BBFB during the recruitment and pre-hire process.
3. A scientifically valid and measurable method for increasing both candidate
flow and quality of its sales candidates to achieve sale growth and objectives
that is scaleable across the BBFB enterprise.
1. Selection can be used to land the brand and the identity of the role, in a
very positive way.
2. It's OK to chart new courses when seeking specialized skills in a diverse
organization.
3.We can't work hard enough at improving our selection process.