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 Company: Confectionery Development Industrial Co. (KATAKIT), Damascus, Syria
Company Division/Group: Confectionery Development Industrial Co. (KATAKIT)
Company Description: Confectionery Development Industrial Co., (KATAKIT) is the 1st Syrian's leading company in producing biscuits and wafers, founded 15 years ago. The company has 1500 employees in two plants in Damascus including the headquarter facility. The company is running by the Mr. Mahmood Al-Anzarouti assisted by his Vice President & CEO Mr. Arwad Abdeldaim.
Nomination Category: Human Resources Categories
Nomination Sub Category: Best Human Resources Executive
Nomination Title: Dr. M. Amr Sadik, Chief Human Resources Officer
1. Tell the story about what this nominee achieved in the past year (up to 500 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms. Be sure to mention obstacles overcome, innovations or discoveries made, and outcomes:
Dr. M. Amr Sadik, of Egyptian nationality a practical academic, was the former
Human Resources Director of Syriatel (Telecommunication Co.) joined in April
2001 till October 2004. He contributed enormously large to the establishment of
HR Department in the company and to the introduction of HR professional
practices in the country in general. As a matter of fact and as evidence, most
of the current HR Managers in various organizations have benefited from his wide
and in-depth experience if not from being under his direct supervision as
colleagues. He provided complimentary of numerous consultations and training
courses to several organizations, just to enable them to establish or to run a
smooth HR Department. Many Arabic articles were published in local professional
magazine to enlighten people of vital role of HR. It goes without saying that
his regular contributions assisted people to focus more on the valuable role of
HR Department, and thus, they must invest to train and develop their potential
HR candidates. In addition, he was the person who instigated social activities
among organizations in the country as new approach, for the aim to elevate the
motivational level of their employees. He published and distributed
free-of-charge a book on Interviewing Questions that helped local HR Managers to
formulate appropriate questions when conducting job interviews. Moreover, he
was the person who introduced the concept of building organizational learning
capabilities through the establishment of Syriatel Academy in late 2003 that
contributed to Syriatel’s employee performance enhancement. In early 2006 he was
nominated for Sheikh Rashid Bin Maktoom Award, UAE, as Best Arab Manager.
Due to his inspiring character, positive reputation, impact on those who are
working in HR as well as his capabilities he was hired at the current
organization in order to professionally establish HR Department. It is worth
mentioning that due to his frequent involvement in the community, he instigated
the idea of establishing Syria HR Association. He is known for his dedication
and his constant desire to satisfy employees and employer. Dr. Sadik is a
remarkably accomplished professional he devotes his entire time to the HR
profession and the practitioners.
He was selected after careful consideration of various candidates. The
problems/challenges he was facing are as follows: (1) No proper HR Structure,
(2) General staff morale was down, (3) Ad-hoc systems in place, (4) Overall
excess number of staff and (5) No expertise within HR members. He was able to
handle them as follows:-
(1) He established HR structure in a way that goes inline with the company’s
vision and mission statements (see attachment).
(2) Established and conducted Organizational Culture Survey & Employee Opinion
Survey to develop sense of belonging among the staff.
(3) Formulated Employee Committee that represents all the departments to enhance
internal communication and to address critical issues.
(4) Developed and implemented various programs and polices.
(5) Implemented Lean & Mean concept and was able to reduce total number of staff
by 20% from 1800 to 1500 staff member.
(6) Conducted frequent HR training to his team members.
(7) Conducted himself Management Assessment program to company'e Executive and
save US$42'500.
2. List hyperlinks to any online news stories, press releases, or other documents that support the claims made in the section above. IMPORTANT: Begin each link with http://, and enclose each link in square brackets; for example, [http://www.youraddress.com]:
3. Provide a brief (up to 100 words) biography about this nominee:
A Human Resources senior executive and practical-academic with more than 20
years of extensive experience in hospitality and telecommunication industries
with local and international organizations that includes; Syriatel GSM, Syria,
Le Royal Meridien Hotel, Cairo, Egypt, Jolie Ville Hotels & Resorts Co., Egypt,
Sheraton Jeddah Hotel & Villas, K.S.A., Safir Cairo Hotel (In charge of Safir
Hotels), Egypt, Novotel Cairo Airport, Egypt and Hotel Al Khozama & Al Khozama
Center, Riyadh, K.S.A.
EXPERTISE & ACCOMPLISHMENTS
Established Supervisory program curricula with International Academy of
Management, UK. Re-structured HR for effective utilization of its services.
Developed Concept of Leadership & Management Program, iPMA, UK. International
recruitment for executives and senior department heads. Developed HR
Specialization Course, American Coastline University, USA. Syriatel Academy,
Planned, developed, implemented and operate Corporate University concept. H. R.
Policies & Procedures, Planned and implemented comprehensive Human Resource
Policies with an Employee handbook Designed and activated a comprehensive Human
Resource Procedures Manual that established a foundation for department managers
in dealing with employees. Training & Development; Developed various HR Training
& Development Manual and Programs, and supervised the instructed material.
Mission, Behavioral Norms & Key Performance Indicators; Established HR mission
statement along with behavioral norms and key performance indicators for
measuring the effectiveness of HR programs. Developed Strategic HR Business Plan
to meet company goals and objectives.
AWARDS
• Yuri Gagarin Medal, Russian Academician Honors, International University of
Fundamental Studies, 2003.
• International Who’s Who of Professionals, 2003 - USA.
• Quality Management Initiatives Award 1998, Victoria Resort Sharm Mövenpick
Jolie Ville (Jolie Ville Mövenpick Resort & Casino)
• Nominated for 1998 Professional Excellence Award of the Society for Human
Resource Management, USA.
• Marquis Who’s Who in America in Finance & Industry 1998/1999, Honor &
Distinguished Award.
• ITT Sheraton, 1996 President’s Award Winner for quality performance in HR
Management, Middle East & Africa Sheraton Jeddah Hotel & Villas, 1996.
• Nominated for ITT Ring of Quality as Training Manager, 1990, Sheraton Jeddah
Hotel.
• 1984 Middle East Management Challenge for Benson & Hedges Gold Medal.
APPRECIATIONS
• Lebanese Management Association, Lebanon, 2004
• Institute for International Research, UAE, 2004
• Marketing & Management Center & Arab Management Association, Syria, 2004
• Arab Academy for Banking & Financial Sciences, Jordan, 2003
• Marketing & Management Center, Syria, 2002
• Syrian European Business Center, Syria, 2002
• Institute for International Research, Egypt, 2000
• Educational Institute of AH&MA, USA, 1998
PROFESSIONAL MEMBERSHIP BY ASSESSMENT
- Fellow Member, The International Academy of Management, UK
- Fellow Member, Institute of Business Administration, UK
- Fellow Member, Arab Academy for Banking & Financial Sciences, Jordan
- Fellow Member, IPMA, UK
- Corporate Member, Institute of Administrative Management, UK
CERTIFICATION COURSES
- Brainbench, Managing People & Human Resources Concepts, USA
- Certified Human Resources Executive, Educational Institute AH&MA, USA
o Courses
? Hospitality HR Management
? Training & Development
? Supervision
? Labor Law
? Leadership
OTHER ACTIVITIES
- Practitioner, Thomas International Management Systems Psychometric Instruments, UK
- Registered Expert, International Executive Service Corps, USAID
PUBLISHED ARTICLES & BOOKS
A) BOOKS
- Dictionary of Interviewing Questions (Arabic)
B) PUBLICATIONS
- Al-Iqtissadiya Magazine, Syria, various articles, June-July 2004;
• Strategic Training Evaluation
• Transforming HR Management
• Marketing HR Services, Employment Branding
• HR & Organizational Success
- Arab Management Association, Egypt, HR in Hospitality Industry.
- Hospitality Magazine, Egypt, various articles, 1998-2000;
• Create an Empowering Environment, History of Training Evaluation
• The Negative Psychological Factor in the Employer-Employee Relations
• Human Resources Management’s Role in Managing the Change Management
GUEST SPEAKER & WORKING PAPERS
• 8th Annual Compensation & Benefits Forum, Institute for International
Research, April 2004, UAE, The Art of War, Winning the War for Talents
• 3rd Arab Conference on Training & Consultations, Arab Administrative
Development Organization, April 2004, Egypt, Training Evaluation & ROI
• Lebanese Management Association, April 2004, Lebanon, Strategic Training
Evaluation
• 1st Arab Forum, Arab Management Association & MMC, Role of Consultations and
Training in Activating Arab Organizations Performance, March 2004, Syria, Role
of Training in Organizations
• 13th Training Managers Forum, Arab Academy for Banking and Financial Services,
November 2003, Egypt, Syriatel Academy Concept
• 1st Arab-Syrian Conference, Activating Marketing for Arab Organizations, MMC,
Damascus, 2003, Syria, Employment Branding as Marketing Strategy
• Human Resources Management & Organizational Success, Business Development
Program, MMC, Damascus, August 2002, Syria, Role of HR in Organizational Success
• Human Resources Management & Competitive Advantage, Syrian-European Business
Center, Damascus, June 2002, Syria, HRM and Competitive Advantage
• 5th International Human Resources Association World Congress, Institute for
International Research, September 2000, Egypt, HR Practitioners Wake-up Call
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