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Thomson Reuters' Intuitive Search on Thomson Reuters Checkpoint®

Gold Stevie Award Winner 2012, Click to Enter The 2014 American Business Awards

Company:: Thomson Reuters, New York, NY
Company Description: Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.
Nomination Category: New Product & Service Categories - Content
Nomination Sub Category: New Product or Service of the Year - Content - Search Technology Solution

Nomination Title: Thomson Reuters' Intuitive Search on Thomson Reuters Checkpoint®

Tell the story about this nominated product or service (up to 650 words). Describe its function, features, benefits, and performance to date:

The new Intuitive Search on Thomson Reuters Checkpoint® has simplified the research process, so you can find just what you’re looking for—only faster.

We’ve made keyword searching remarkably easy, with unique functionality that allows you to search the way you think. You’ll find the most relevant documents displayed in an interface that allows you to quickly skim results, get to the information you need, and get on with your research.

Intuitive Search uses a multi-layered approach that goes beyond keyword matching to understand and interpret what a user is really looking for in a search. It uses built-in intelligence that continuously “learns” from user selections and preferences, and it utilizes specialized cross references and “equivalency tables” created by our editorial experts to bring back the most relevant documents related to specific search terms. You won’t need to think about alternative search terms because we’ve already done it for you. These search results have been meticulously tested by our editorial and technology teams to fine-tune and increase relevance.

Simply enter a terms & connectors, natural language, or citation search, and the enhanced search capability of Intuitive Search will return the most relevant results for the terms you entered—no matter how you structure your search. In some instances, you may want to restrict your results to only include all your exact terms. For these cases, you may opt to utilize only terms & connectors.

Intuitive Search applies layers of analysis to filter, rank, and deliver the best results across all your Checkpoint libraries with unprecedented levels of accuracy. We used the existing deep linking within Checkpoint that points directly to subsections of the law to identify relevant documents and deliver more specific results.

Our simplified results display makes it easy to skim and interpret results to get to the most useful information quickly. We’ve enhanced our interface with a cleaner look and feel, resulting in minimal scrolling and fewer clicks. As always, we highlight keyword matches to make the strength of relevance easy to identify.

We know users have their own preferences when it comes to search, so results can be displayed in several ways — All Documents, Source List, or Table of Contents. Source List Display flags sources with a green star to show that they contain a result that is in the top 10 hits for relevancy. You can expand and collapse each source to see the three most relevant documents within—to quickly scan and select the best match for your research. All Documents Display helps you quickly determine the degree of relevancy, with yellow relevancy stars and highlighted key words.

In bullet-list form, briefly summarize up to ten (10) of the chief features and benefits of the nominated product or service:

1. SEARCH THE WAY YOU THINK - You can structure your search however you want (terms and connectors, natural language, or citation search), for the most relevant results for the terms.

2. TRIPLE-POWERED RELEVANCY - Intuitive Search combines technical innovation, editorial expertise and user behavior to make search results as relevant as possible.

3. EASY TO NAVIGATE SEARCH RESULTS - Intuitive Search has a simplified and 'cleaner look' results display which makes it easier for users to skim and interpret results.

4. BUILT-IN INTELLIGENCE - It deploys its databank of user's selections and preferences to customize the search process.

5. MULTI-LAYERED APPROACH - It has layers of analysis to filter, rank and deliver the best results across the Checkpoint library.

6. HIGHLIGHTED KEYWORD MATCHES - This facilitates a faster and more focused search process.

7. MULTIPLE DISPLAY FORMAT - Display formats include: 'All Documents', 'SourceList' or 'Table of Content'.